Hospital Billing Follow-Up Specialist

Title: Hospital Billing Follow-Up Specialist - Temporary

Location:  Salinas, CA

Full time

job requisition id SVH-102570

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department: Patient Financial Services

Job Title: Temporary Hospital Billing Follow-Up Specialist
Department: Patient Financial Services
Reports To: Patient Financial Services Billing Manager

Employment Status: Per-Diem / Part-Time / Full-Time Opportunities
Employment Type: Temporary, Onsite or Remote.

• Remote: For remote consideration candidates must have experience with hospital billing and insurance follow-up experience and be capable of independently managing assigned accounts.

• Onsite: Entry-level, trainee, or clinic-only billing backgrounds will be considered for onsite.

• Duration: This is a temporary role expected to last 3 months. This temporary position is intended to support an ongoing, open-ended operational need. Assignment length may vary and can be extended based on organizational needs.

 

Job Specifications:

● Union: NUHW
● Work Shift: Day Shift
● FTE: 1.0
● Scheduled Hours: 40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Work Environment

Office or remote (depending on expertise of worker)

Standard work hours (Monday – Friday 8:00am – 4:30pm), with flexibility needed depending on department workload

Fast-paced, high-volume environment requiring high productivity

Skills  Competencies

Attention to detail and accuracy

Ability to manage multiple accounts and meet deadlines

Strong communicative mindset

Analytical thinking and ability to interpret payer remittances

Proficiency with spreadsheets and billing platforms

Preferred:

Experience with Medicare/Medicaid and Commercial payer plans and portals.

Previous hospital billing or A/R follow-up experience.

Understanding of denial management workflows.

Meditech experience.

Qualifications

Required:

High school diploma or equivalent.

Experience in medical office billing or hospital revenue cycle, and familiar with insurance follow-up (typically 3+ year).

Knowledge of CPT, ICD-10, HCPCS codes, and standard billing concepts.

Ability to work with billing software/EMR systems.

Strong communication and problem-solving skills.

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5. Productivity & Compliance

Meet daily/weekly productivity and quality standards.

Follow HIPAA, hospital policies, and billing compliance guidelines.

  

4. Internal Communication

Communicate with internal departments (coding, registration, medical records) to resolve claim-related issues.

Notify Management of any payer trending issues or concerns.

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3. Account Documentation

Maintain detailed notes of all actions taken in the patient account record.

Update account statuses and escalate complex issues to Management.

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2. Claims Resolution & Corrections

Correct and resubmit denied or rejected claims as needed.

Research missing information, obtain medical records, or request coding updates when necessary.

Resolve billing discrepancies and ensure claims meet payer requirements, which could include the handling of provider disputes.

 

Position Summary

The Temporary Hospital Billing Follow-Up Specialist is responsible for supporting Patient Financial Services by reviewing outstanding claims, performing timely follow-up with payers, correcting claim errors, and ensuring accurate and prompt reimbursement. This temporary role assists in reducing aging accounts receivable and supports workflow backlogs.

 

Key Responsibilities

 

1. Claims Follow-Up

Review assigned aging accounts and identify claims requiring follow-up.

Contact insurance payers (commercial, Medicare, Medicaid, Managed Care, etc.) via phone, portals, and written correspondence.

Document payer responses and next steps accurately within the billing system.