Head of Revenue Marketing

Title: Head of Revenue Marketing

Location

US - New York, NY

Employment Type

Full time

Location Type

Remote

Department

Marketing

 

The Head of Demand Generation is responsible for developing and managing a high-impact demand generation engine to drive scalable, measurable growth. Reporting directly to the CMO, this role is pivotal in building and executing a comprehensive framework that maximizes ROI across digital channels and aligns with our overall marketing strategy.

Key areas of focus include Content Marketing, Digital Events & Webinars, Paid Advertising, SEO, Account-Based Marketing (ABM), and Email Marketing. The ideal candidate will be adept at using data-driven strategies to accelerate growth and optimize performance across all initiatives.

We have a strong preference to hire this role in the New York Metropolitan Area (NY, New Jersey, CT).

You'll be responsible for:

Key Responsibilities:

• Strategic Planning & Execution:

Develop and execute an end-to-end demand generation strategy. Build multi-channel programs that drive and accelerate pipeline growth, aligning closely with sales and marketing leadership to achieve revenue targets.

• Content Marketing:

Oversee the content strategy to support every stage of the buyer journey, collaborating with internal and external teams to produce impactful content that increases brand awareness, engages prospects, and drives conversions.

• Digital Events & Webinars:

Create and manage a robust program for webinars and digital events, leveraging these channels for lead generation and to nurture existing leads, increasing engagement across targeted audiences.

• Advertising & SEO:

Lead a targeted advertising strategy across platforms (e.g., Google, LinkedIn) while integrating organic SEO efforts. Focus on maximizing reach, driving qualified traffic, and improving conversion rates through data-driven insights and optimization.

• Account-Based Marketing (ABM):

Design and implement a high-impact ABM strategy focused on building relationships within key accounts. Utilize personalization and data to prioritize high-value opportunities and strengthen account engagement.

• Collaboration with Marketing Operations:

Drive email marketing and marketing operations, ensuring automated, personalized workflows that maximize lead engagement and conversion. Optimize lead nurturing strategies for streamlined marketing efforts.

• Demand Engine Scaling:

Scale the inbound demand engine to drive substantial new revenue with an efficient CAC payback. Leverage a strategic mix of events, digital demand, account-based marketing, and integrated campaigns to achieve impactful results.

• Customer Journey Optimization:

Develop and refine programmatic customer journeys across pre- and post-sales stages to drive both acquisition and retention, optimizing touchpoints that enhance the customer experience.

• KPIs and Reporting:

Establish and track KPIs for all demand generation activities. Regularly report progress to the Executive Team, analyzing campaign performance and adjusting strategies for ongoing improvement.

• Scalable Systems and Processes:

Build and refine systems that ensure scalable execution of demand generation goals, meeting growth objectives while maintaining operational efficiency.

Your qualifications:

• Bachelor's degree in Marketing, Business, or related field; MBA or advanced degree preferred.

• 12+ years in demand generation or digital marketing, with a proven track record in SaaS or technology environments.

• 5+ years of management experience.

• Proven demand marketing executive with 10+ years building and executing multi-channel go-to-market strategies.

• Expertise in scaling B2B SaaS demand engines through multiple revenue stages in mature markets.

• Extensive experience engaging global enterprise, mid-market, and SMB customers across complex buying organizations; CRM/Customer Support industry experience is a plus.

• Strategic and data-driven thinker skilled at setting objectives, designing scalable solutions, and continuously optimizing demand funnels across regions, segments, and business lines.

• Strong cross-functional leader with a results-driven mindset, clear communication style, and a bias for action.

• Deep understanding of digital channels, including SEO, SEM, social media advertising, and email marketing.

• Proficient with CRM and marketing automation platforms (e.g., HubSpot, Marketo, Salesforce).

• Hands-on experience with ABM strategies and tools (e.g., Demandbase, 6Sense).

• Exceptional communicator and collaborative leader with a talent for fostering high-performance teams.

Benefits

Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.