Growth Operations Manager

Title: Growth Operations Manager (Remote, select US states)

Location: #LI-Remote US

Type: FT Exempt

Workplace: remote

Category: Growth

Job Description:

We are looking for an organized, detail-oriented Growth Operations Manager to join our growing, distributed team at Coforma.

 

As a Growth Operations Manager at Coforma, you'll be responsible for orchestrating growth activities across our focus areas (healthcare, Veterans services, and public interest) with operations, delivery, and innovation teams. You will partner with the Head of Growth to develop growth strategies, identify new business opportunities, and foster strategic partnerships. 

The Growth Operations Manager is the glue that holds our department together. As Coforma expands in the federal marketplace, grows our commercial footprint, develops state and local government partnerships, and brings new products to market, you will connect strategy with execution. You will be an advisor to the Head of Growth and position Coforma for rapid growth through account planning, pipeline management, cross-department collaboration, and forecasting. With a deep understanding of the business development lifecycle, you will test and implement the latest tools to drive efficiency and automation. 

The ideal candidate will have a background in digital technology and design services, and experience in US government contracting is required.

If you're passionate about improving lives through digital products and services, Coforma is a great company for you.

$147,290 to $156,560 Annual Salary + Benefits + Growth Potential

Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:

Tier 1: $147,290 - Meets minimum qualification/experience requirements. Beyond onboarding, will need additional guidance and training to perform key responsibilities of the role.

Tier 2: $156,560 - Experienced and fully-competent. Beyond onboarding, can independently perform key responsibilities of the role.

To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

Depending on the number of applications received, the application window may be extended or may close earlier than scheduled to ensure that we can thoughtfully review and respond to each submission.

This is a US-based remote position open to applicants in select states listed below. Some travel will be required.

Note: to ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states.

Arizona

 California

 District of Columbia

Florida

 Georgia

 Idaho

 Illinois

Maine

 Maryland

 Massachusetts

Montana

Nevada

 New Jersey

 New York

 North Carolina

 Oregon

South Carolina

 Tennessee

 Texas

 Virginia

 Washington

 Wisconsin

What You'll Do (Responsibilities)

 

• Process and systems management and improvement: Identify, assess, implement, and manage all processes and systems/tools (G Suite, Loopio, Monday, etc.) for the Growth team and evolve them over time as our organization grows and matures, focusing on implementing AI tools to improve speed and efficiency.
• Pipeline management and reporting: Oversee the development, maintenance, and analysis of the pipeline, generating reports/status updates and insights to inform strategy, drive decision-making, and ensure key stakeholders have visibility into the health of the pipeline at any given time.
• Lead/support new opportunity discovery: Proactively identify, vet, and prioritize new business opportunities through research, networking, and relationship-building, ensuring opportunities are aligned with our goals, capabilities, and capacity.
• Contract vehicle, alliance, and partner management: Oversee contract vehicle management and create and grow mutually beneficial alliance and teaming partner relationships that complement and strengthen our capabilities and expertise.
• Monitor industry trends and develop competitive analysis: Stay up-to-date on market shifts/changes, trends, industry developments, and competitive positioning and break down insights into executable strategies to drive business/increase market share.
• Track performance metrics: Monitor and analyze key Growth metrics and provide recommendations to drive continuous innovation and improvement.
• Drive and foster collaboration across the organization: Align solution architects with Delivery and Innovation teams to create and deliver the best solutions to our customers.

Who You Are (Requirements)

• 4+ years of experience in growth/business development operations with a proven track record of success working across the entire business development lifecycle
• Demonstrated ability to use tech and tools to improve workflows, facilitate decision making, and drive outcomes
• Passion for learning, ability to create and adapt systems, and ability to collaborate with creative, technical, and business stakeholders and team members
• Experience using agile frameworks such as Lean, Scrum, Kanban, and Test-Driven Development (TDD)
• Experience working cross-functionally with strategists, product designers, developers, communications, and other disciplines
• Experience managing milestones, dependencies, communications, and stakeholder expectations
• Strong organizational skills and keen attention to detail
• Ability to communicate clearly in writing and orally (whether verbally or through assistive technologies/aids) to increase transparency
• Strong competency in situational awareness, situational leadership, and conflict mitigation and resolution
• Ability to nurture relationships to help drive prioritization across multiple projects and create ecosystems of success
• Full-time resident of the contiguous United States (must be legally authorized to work in the US now and in the future without sponsorship)

Preferred Qualifications and Experience

• 2+ years of experience working on a remote team or remote freelancing
• Prior professional services, government, federal, or private consulting experience
• Experience writing and editing requirements for government proposals

Other

• Internet: Will prioritize and maintain access to strong, reliable internet for the remote nature of our work, except when on vacation or holiday.
• Security: Will keep the highest security practices to ensure privacy and security of Coforma and client information, given the nature of our work, even when on vacation.
• Travel Flexibility: On request and with advanced notice, will attend in-person events such as meetings, workshops, and trainings as assigned for projects that require it.
• Brand Representation: Will represent Coforma professionally and sincerely, modeling our Company Values in all interactions.

The salary range for this position is $147,290 to $156,560 in line with our company-wide equitable pay scale.

Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:

Tier 1: $147,290 - Meets minimum qualification/experience requirements. Beyond onboarding, will need additional guidance and training to perform key responsibilities of the role.

Tier 2: $156,560 - Experienced and fully-competent. Beyond onboarding, can independently perform key responsibilities of the role.

To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Due to the nature of our work with the federal government, this role is required to work from the contiguous United States.

We're Coforma

We use creativity to get results for clients and the communities they serve.

We've honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.

From connecting families in crisis at the US border to improving the way governments consume COVID-19 mobility data through a more accessible and user-friendly tool, we're dedicated to improving people's lives through thoughtful technology products and services. Together. Our cross-functional team works closely with each other and with our government, nonprofit, and commercial partners to research, design, and build better products and services.

Coforma employs over 150 talented creators. Our leadership has decades of experience in improving government digital services from a civic service mindset, and a strong record of developing innovative technology solutions for government, enterprise, and nonprofits.

We thoughtfully integrate design into product development. We are experts in leading the design and development of products to meet business goals, build alignment, and deliver value through technically feasible and iterative design activities.

Business objectives and human beings are at the center of our work. We work very closely and collaboratively with our partners, from solicitation through to delivery, to ensure that the solution provides a high level of value to the business. Accessibility is never overlooked in our work, and our iterative approach validates the utility and delight of the final product.

Benefits

In addition to the many perks that come with our remote-first company and culture, we offer numerous benefits to eligible employees. Some of those include:

. Flexible PTO along with paid holidays

. Medical, dental, and vision coverage

. A 401(k) plan with an employer match

. Internet, phone, and home office stipends

. A professional development fund along with numerous growth opportunities

. 16-week parental leave policy available to birthing and non-birthing parents

. Remote work policy, which saves the average worker $5,000 a year in transportation costs

Equal Opportunity & Inclusive Workplace

Coforma is an Equal Opportunity Employer. We recruit from all different socioeconomic backgrounds, different education levels and those with varying degrees of experience in government contracting. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including transgender status, gender identity or expression, sexual orientation, and pregnancy), national origin, age, disability, genetic information, protected Veteran status, political ideology, marital status, or any other factors that are protected from employment discrimination under federal law.

We are committed to ensuring accessibility and equal opportunity and offering reasonable accommodations to those with disabilities. We adhere to the guidelines set forth by the Americans with Disabilities Act and all relevant federal, state, and local laws concerning disability discrimination and accommodation.