Expert Services Consultant

Expert Services Consultant

Location: Remote United States

Job Type: Full-time

Job Description:

Expert Services Consultants and making our customers successful is at the forefront of everything that we do. We are our customer's strategic advisor, coaching them to achieve their cost management goals. Our customers are looking to maximize the impact of their aPriori solution, so we provide expert guidance on best practices, advisement, and execution on technical and strategic items to increase throughput, and use-case specific insights to accelerate our customer's time to value. We advise on the most important metrics. We cut costs, and we connect different parts of the organization through data.

Location: US Remote

Responsibilities

• Develop multiple customer relationships to drive product adoption and results to achieve full business value of the solution
• Handle the project management, scoping, and execution of technical and strategic aspects of the project, including solution configuration, user training, and usage mentoring, particularly in the sourcing use case
• Understand strategic elements of the account to ensure solutions provided are supporting customer in reaching business objectives
• Builds and demonstrates expertise on the aPriori software to enhance the value the customer is getting out of the tool, with an emphasis on how customers in the procurement space can leverage aPriori data to drive their costs down
• Awareness of aPriori software adoption and utilization trends, with a focus on driving renewals and capitalizing on expansion opportunities
• Up to 20% travel can be expected

Requirements

• Excellent communication and facilitation skills, both internal and external
• Technical knowledge of the product and in various manufacturing processes
• Knowledge in Product Design, Manufacturing, Cost Management, Sourcing, Supplier Negotiation, and Design-To-Cost
• Strong organization skills and the ability to balance multiple accounts
• Project management skills, including project planning, risk management, status updates
• Comfort interacting and communicating with customer project sponsors, project team members, and individuals
• Strong consulting skillset, ability to effectively respond to objectives and high-stress situations, and ability to guide the customer to the best supported solution
• Exceptional communication skills, a strong consulting skillset, and a deep understanding of technology.

Education and Experience

• BS or MS in Mechanical, Industrial, or Manufacturing Engineering
• Recommended minimum experience is 3 years total technical experience
• Engineering background preferred
• Demonstrated success working on project teams with a record of high customer adoption and satisfaction
• Experience with full procurement transformation, including sourcing, process development, organizational change, and business process review is highly desired.
• Experienced in supplier negotiations

aPriori Offers

A team environment where your experience is valued, your voice is heard, and the work that you do makes an impact for our customers and employees.

aPriori offers competitive compensation in a dynamic, growing innovative environment. A competitive benefits package which includes medical, dental, and vision for employees and their dependents, life, disability, flexible spending accounts, 401k match, career-growth opportunities, flexible time, and paid time off benefits - including aPriori days, and more!