Experience Design Director

Title: Experience Design Director

Location: Seattle United States

Digital Product Design

Senior Manager | Senior Level | Full time

Job No. R00259928 

Job Description:

 

Accenture Song is the world's largest tech-powered creative group. We accelerate growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

As part of the Design and Digital Products practice, we envision, design, build and launch transformational, digitally-powered flexible products across touch points, geographies and technical environments. In every engagement we tame complexity, delivering positive human impact and fundamental business value at speed.

Product and experience design is at the heart of our design process. Our Designers are a diverse team of strategic, innovative, and empathetic thinkers with deep expertise in their craft. We envision and craft experiences that deliver a broad spectrum of work from product visions and strategies to experience design, build, and launch. Our Design Leadership invests itself in strengthening the relationships between our teams, our clients, our work, and the people who use our award-winning products every day.

This is your opportunity to evolve integrated design as both a discipline and a practice on a global scale.

You are…

• A master of your craft and passionate about mentoring junior designers.

• Strategic and operational, you can focus on high-level design vision while also driving quality execution through build.

• Collaborative in nature, you excel at leading a team of product designers while working closely with our engineers, product managers, and delivery managers to concept, design, prototype, test, and iterate on solutions.

• A generalist who thrives in ambiguity, deeply understands and champions user needs, and designs solutions that are equally thoughtful and elegant.

• Always pushing boundaries, you'll bring demonstrable design leadership and expertise to any project and effectively push teams to deliver exemplary work that exceed client expectations.

Role Description

As an Experience Design Director, you'll own the design practice and delivery across one or more accounts. You'll be responsible for overseeing multidisciplinary design teams to create best-in-class products and strategies for our clients. You'll also manage Design Leads, collaborate with primary stakeholders, and work with program leadership to plan future projects.

A professional in this position, at this level within Accenture, has the following responsibilities:

• Drive design quality, practice, and offerings that meet business and user goals as well as create new offerings.

• Lead design points of view and thought leadership.

• Create instant tangibility for the team and the client through effective storytelling.

• Drives sales of new work at existing client accounts and fosters new relationships with clients to scope and sell net new work for D&DP pipeline.

• Develop pitch decks and project approaches that lead to exciting, inspiring, and well-shaped work for our Design team.

• Cultivate relationships with new and existing clients.

• Deeply understand the market and can speak to our clients and the industry about our content, craft, and trends.

• Own craft and capability output across key projects, ensuring each project deliverable is of the highest quality.

• Monitor and drive the team to utilize the best and latest methods and tools in order to be competitive in the industry.

• Collaborate effectively with remote and onsite team members, including but not limited to designers, researchers, project/product managers, QA, developers, data scientists and technical architects

• Provide directional oversight of individual project team's work and assume overall accountability for it.

• Assess performance and provide career guidance and performance decisions for the Design team.

Qualification

Basic Qualifications

These are the minimum requirements for an aspirant to be considered for the position applying to:

• 10+ years' experience in Product Design across varied users and business problems.

• 5+ years leadership/management experience; demonstrated experience leading multiple cross-discipline teams.

• 5+ year of experience planning, designing, facilitating, and synthesizing workshops.

• 5+ years' experience with driving and applying user-centered design processes.

• 5+ years of experience growing and managing client relationships and selling work.

• Design Portfolio must be submitted with application.

Preferred Qualifications

• Bachelor's degree or equivalent experience in a related field.

• You're comfortable in Figma and other prototyping/design tools

• Experience with Microsoft Office, Adobe Creative Suite, JIRA, Mural, or Miro is a plus.

• Knowledge of and experience with applying user-centered design processes across different types of work.

• Understanding of areas of specialization within the greater design landscape, including but not limited to Service Design, Design Research, Visual Design, and Content Design.

• Ability to create proof-of-concepts, product visions, research reports, user/product flows, design systems, user journeys, prototypes, wireframes, UI designs, dev-ready assets, and dev annotations.

• You're comfortable designing within iOS and Android native, Web Responsive, and additional platform guidelines using Figma and other relative design tools

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Minnesota $132,500 to $261,300

Maryland $122,700 to $241,900

New York $122,700 to $302,400

Washington $141,100 to $278,200

Locations