Executive Assistant, Customer Experience

Executive Assistant, CX

USA - Sandy, UT

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about? 

The Executive Assistant provides analytical and specialized administrative support to ease the workload of executives, managers, and staff by handling complex tasks and advanced administrative duties. Analyzes issues, determines appropriate approaches, collects and interprets data, and prepares detailed reports and recommendations.

Coordinates activities across departments and with external partners. Collaborates with company personnel at all levels to gather information and compile reports. This role often involves handling sensitive or confidential matters and may span various functional areas. 

How will you make an impact? 

• Arrange meetings, training, and coordinate with various departments across the NiCE organization 

• Record meeting minutes and action items stemming from all team meetings and manage those action items by engaging various departments (as needed) across the organization 

• Engage confidently with C-suite leaders, clients, and stakeholders while maintaining poise and professionalism in every interaction 

• Coordinate, track, and report on travel and expenses as needed 

• Participate in on-going training as needed 

• Follow current processes and be prepared to make frequent changes in processes 

• Work in a rapid-paced environment, multi-tasking effectively 

• Serve as a trusted extension of the executive team, bringing calm authority, sound judgment, and a composed demeanor to fast-moving, high-visibility situations 

Have you got what it takes? 

• High school diploma (or equivalent) required; progress toward a college degree is welcome 

• 3+ years of success in a fast-paced business setting 

• Demonstrated knack for tackling challenges and delivering smart solutions 

• Confident across MS Office Suite, with advanced know-how in Excel and PowerPoint 

• Renowned for meticulous attention to detail and accuracy 

• Exceptionally organized -- able to manage multiple priorities without missing a beat 

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!

As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.

Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.  This is an office based position, we are unable to hire a candidate seeking fully remote work for this position.