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- Director of Campground Operations
Date Posted:
8/28/2025
Remote Work Level:
100% Remote
Location:
Remote in NY, NJ, PA, MA, CT, RI, VT, NH, ME, NC, VA, TN, GA
Job Type:
Employee
Job Schedule:
Full-Time
Career Level:
Senior Level Manager (Director, Dept Head, VP, General Manager, C-level)
Travel Required:
Yes
Education Level:
Bachelor's/Undergraduate Degree
Salary:
$115,000 - $125,000 Annually
Categories:
Benefits:
Health Insurance, Dental Insurance, Life Insurance, Retirement Savings, Disability, Paid Time Off
About the Role
Director of Campground Operations
Full Time
Remote, US
Salary Range:$115,000.00 To $125,000.00 Annually
You are an experienced, growth-minded operations leader who thrives in dynamic, multi-property environments. You balance data-driven decision-making with empathy, inclusivity, and authenticity. You are passionate about elevating guest experiences while building engaged, high-performing teams.
Above all, you are committed to operational excellence—creating consistency across diverse properties, ensuring compliance and safety, and driving efficiency through streamlined systems and disciplined execution. You understand that great operations are the foundation of unforgettable guest experiences and strong financial performance. You take pride in being both a visionary strategist and a detail-oriented operator, capable of setting high standards and ensuring they’re met at every level.
The Role
As Director of Campground Operations, you’ll oversee the daily operations of our 15 campgrounds while leading Regional Directors, General Managers, and their teams. Your mandate: operational excellence, financial performance, safety compliance, and an unforgettable guest experience.
You Will:
- Inspire and align leaders to a shared vision of hospitality excellence.
- Drive KPIs in guest satisfaction, revenue growth, profitability, employee retention, and safety.
- Build and strengthen a talent pipeline with effective succession planning.
- Partner with Sales, Marketing, and Customer Service to deliver a seamless guest experience.
- Standardize operational systems and ensure consistency across all properties.
- Champion diversity, inclusivity, and equity across hiring and leadership development.
Location Requirement
This is a remote position with frequent in-market travel across the Eastern Seaboard. Candidates must reside in NY, NJ, PA, MA, CT, RI, VT, NH, NC, VA, TN, GA, or ME, or be willing to relocate to the region.
Qualifications
- Bachelor’s degree in Hospitality, Business, or related field (Master’s preferred).
- 10+ years of progressive multi-unit leadership in outdoor hospitality, resorts, or related industries.
- Strong track record in operational and financial performance.
- Expertise in leadership development and change management.
- Proven P&L management and analytical skills.
- Proficiency in hospitality/reservation systems (Campspot, Newbook preferred).
- Ability to travel 30–40% annually.
Benefits
- Medical & dental coverage
- Life, AD&D, STD, LTD insurance
- Accrued PTO
- 401(k) with company match
- Employee camping discounts & store perks
- Performance-based bonuses
- ADP LifeCare & LifeMart perks