Director, Health Access and Quality

Title: Director, Health Access and Quality (San Bernadino, CA)

Location: San Bernardino United States

Description

Every person deserves the opportunity to live a full, healthy life. According to the National Diabetes Statistics Report, 38.4 million people-11.6% of the U.S. population-have diabetes, and approximately 98 million adults have prediabetes. Obesity, a major contributing factor, affects about 42% of U.S. adults. These chronic conditions are on the rise, with some communities experiencing greater barriers to prevention, diagnosis, and care.

As advocates for improved health access, the American Diabetes Association (ADA) is committed to expanding access to quality care. In partnership with local organizations and health systems, we implement community-centered strategies to reduce barriers, raise awareness, provide culturally responsive education, support research, and advocate for system-level change.

The ADA seeks a Director of Health Access and Quality to support key projects aligned with our strategic goals to improve care access and address social drivers of health. This role is based in San Bernardino, CA, or within a 50-mile radius, and reports to the Sr. Director of Health Access and Quality. The ideal candidate will serve as a strategic partner and problem solver, with strong project management and evaluation skills, and the ability to engage effectively with community-based organizations - locally, regionally, and nationally. They will bring a systems-thinking approach and a proven ability to deliver high-quality work on time while effectively managing community partnerships.

RESPONSIBILITIES

• Build and maintain strong relationships with internal teams and external partners to support ADA's health access and quality improvement initiatives.
• Collaborate across departments to support the planning, coordination, and implementation of programs that reduce barriers to health and wellness in limited-resource communities.
• Identify programmatic gaps or areas for improvement and proactively recommend solutions.
• Contribute innovative, technology-enabled approaches to enhance the efficiency and effectiveness of projects.
• Represent the ADA in internal meetings and occasionally at external events or stakeholder engagements.
• Perform additional duties as needed to support the success of the Health Access and Quality team.

QUALIFICATIONS

• Bachelor's degree required; Master's degree in Public Health, Population Health, or a related field preferred.
• At least 7 years of progressive experience in community engagement, health promotion, or public health programming.
• Experience managing relationships and partnerships, including with senior leaders and cross-functional teams.
• Demonstrated ability to manage multiple projects, meet deadlines, and adapt in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to evaluate program outcomes and adjust strategies as needed.
• Skilled in creating detailed impact reports and donor or stakeholder updates.
• Excellent written and verbal communication skills.
• Professionalism and strong interpersonal presence in a variety of settings.
• Willingness to travel 20%-25%.
• Must live within 50 miles of San Bernardino, CA

WHY WORK HERE

The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture:

• Industry competitive base pay ranging from $85,000 - $95,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc.
• A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards
• Generous Paid Time Off, including holidays, vacation days, personal days and sick days
• Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance and retirement savings
• Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program
• A company focus on offering mental health programs and work/life balance with most of our employees working remote
• Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions

About the Organization The American Diabetes Association (ADA) is a leader in the fight to end diabetes. Our mission is to prevent and cure diabetes and improve the lives of all people affected by diabetes. We provide lifesaving education and resources backed by trusted experts to help people learn how to make life with diabetes easier until the day diabetes is gone for good. Through research, the ADA searches relentlessly for a cure and supports the professionals who provide direct care. Our team is on the ground fighting for those with diabetes who suffer discrimination, health inequity, high health care costs and so much more. Employees of the ADA embrace this mission and vision and keep people living with diabetes at the center of everything we do. Req Number QUA-25-00007 Location San Bernadino Remote Full-Time/Part-Time Full-Time Category Quality EOE Statement It is the policy of the American Diabetes Association to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.