Digital UX UI Designer

Title: Digital UX UI Designer

Location: Boston United States

Job Type:

Permanent

Build a brilliant future with Hiscox

Digital UX/UI Designer

Hiscox USA is reimagining the future of digital insurance experiences. As a Digital UI/UX Designer, you will be responsible for shaping the look, feel, and function of our customer-facing applications-ensuring they are intuitive, engaging, and frictionless. You'll collaborate closely with Product Managers, Engineers, and Marketing to deliver high-quality designs that elevate every customer interaction.

This position plays a key role in our 2030 strategic vision to deliver exceptional digital experiences across all channels. Based in our Boston, MA office, this role requires an in-office presence of 2-3 days per week and reports to the Head of Digital Product Management.

Key Responsibility Areas

User Interface & Experience Design:

• Design modern, user-centered interfaces for Quote & Bind, Self-Service, and other digital touchpoints.

• Create wireframes, mockups, prototypes, and high-fidelity visual designs that align with brand and accessibility standards.

• Apply design thinking to optimize user journeys and reduce friction across digital channels.

Collaborative Product Development:

• Work closely with Product Managers and Engineers throughout the Agile development cycle.

• Translate product requirements and user stories into effective and elegant design solutions.

• Participate in user testing and design validation exercises to iterate based on feedback.

Design Standards & Systems:

• Contribute to the evolution of a consistent design system and component library.

• Advocate for visual and interaction consistency across products and platforms.

• Ensure all designs are responsive and aligned with accessibility best practices (WCAG, ADA).

Strategic Influence:

• Help define the future-state digital vision through design leadership and creativity.

• Influence product direction by grounding design in user research and behavioral insights.

• Work with Marketing and Brand teams to ensure alignment across digital assets and messaging.

Qualifications:

• 4+ years of experience in UI/UX design, preferably for web-based or mobile applications.

• Strong portfolio showcasing user-centered design solutions and visual storytelling.

• Proficiency in Figma (preferred), Sketch, Adobe Creative Suite, and prototyping tools.

• Experience working in Agile product development environments.

• Understanding front-end technologies (HTML/CSS/JS) and their impact on design feasibility.

• Knowledge of accessibility standards and inclusive design best practices.

• Bachelor's degree in design, HCI, or a related field; or equivalent practical experience.

Hiscox Values:

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Dare to take a risk

• Ownership: Passionate, commercial and accountable

• Integrity: Do the right thing, however hard

• Connected: Together, build something better

• Human: Clear, fair and inclusive

What Hiscox USA Offers:

• Competitive salary and bonus (based on personal & company performance)

• 401(k) with competitive company matching

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

• Company paid group term life, short- term disability and long-term disability coverage

• 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days

• Paid parental leave

• 4 week paid sabbatical after every 5 years of service

• Financial Adoption Assistance and Medical Travel Reimbursement Programs

• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

• Company paid subscription to Headspace to support employees' mental health and wellbeing

• Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program

• Dynamic, creative and values-driven culture

• Modern and open office spaces, complimentary drinks

Please note that this position is hybrid and requires two (2) days in our office weekly

Salary range: $100-$150k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

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Work with amazing people and be part of a unique culture