Customer Service Representative ll

Title: Customer Service Representative ll

Location: NV-Las Vegas

ZIP/Postal Code

89101

Job Type

Contract

Category

Customer Service

Req #

LSV-772532

Pay Rate

$12 - $15 (hourly estimate)

Job Description: Job Description

Insight Global is seeking a highly skilled and customer-oriented individual to join the support team of one of the Big Five American Technology companies. The ideal candidate will have experience with inbound and outbound customer service calls. In this role, you will be responsible for handling customer service calls and conducting sales outreach to encourage current customers to upgrade to newer products. You will make cold calls to property management contacts, follow a proven sales script to upsell products to existing users (with 8,000+ warm leads provided), and provide excellent customer service and support throughout the sales process. This is a fantastic opportunity to make an impact, get your foot in the door, and grow your career with energy and enthusiasm!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Experience with inbound and outbound customer service

1 year of sales experience (any industry)

6 months to 1 year of customer service experience

1 year of call center experience

Eager to learn, motivated to make a difference, and ready to grow

Based in the Las Vegas area (remote role with optional office access for increased visibility and growth opportunities) Extensive remote outbound call center/sales experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.