Adecco Group

Contact Center Agent

Adecco Group

Apply

  • Date Posted:

    8/1/2025

  • Remote Work Level:

    Option for Remote

  • Location:

    ID, UT, AZ, MT, WY, CO, NM

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Entry-Level

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    $21 Hourly

  • Categories:

    Administrative,  Bilingual,  Call Center,  Customer Service

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Savings, Disability, Paid Holidays, Paid Illness Leave, Commuter Benefits

About the Role

High Volume Contact Center Agent 

Call Center & Customer Service

$ 21 / Hour

Location: This position offers the choice of working remotely or onsite, based on your preference! Please Note: residence within the Mountain Time Zone is required. 

Contract/Temporary

Hiring Immediately for High Volume Contact Center Agents with a local client. Weekly pay starting at $21.00 per hour. As a High-Volume Contact Center Agent, you will handle a wide range of claims, correspondence, and escalations while ensuring adherence to team goals and Service Level Agreements. You will process claims submitted by brokerages, including currency conversion, and follow established procedures and scripts. Additionally, you’ll collaborate with leadership and peers, use proprietary software to review and manage claims, and communicate with internal and external teams. Your work will primarily focus on stocks, with some involvement in cryptocurrency, while managing multiple accounts and adding transactions to assess claim eligibility. Apply now! 

Requirements: 

  • High School Diploma or GED 

  • Minimum of 6 months of prior work experience; 1 year preferred, specifically in claims processing or a professional office setting 

  • Reliable high-speed internet connection (for remote candidates) 

  • Ability to work independently with minimal supervision in a remote (work-from-home) environment 

  • Bilingual proficiency is highly desirable 

  • Comfortable using multiple systems simultaneously 

  • Basic Math Skills 

  • Proficiency in Microsoft Office 

  • Strong verbal and written communication skills 

  • Critical thinking and reasoning skills 

  • Solid computer literacy, including the ability to navigate the Start menu, create folders, right-click, and access system settings 

  • Strong attention to detail; must be able to review and analyze data points accurately 

  • Fully engaged and responsive during both training and day-to-day work 

  • Ability to set up and troubleshoot basic computer functions independently upon receiving equipment 

  • Consistent punctuality and reliability are a must – no absences or tardiness allowed during the first two weeks of training 

  • Must use personal equipment/devices and have the ability to connect directly to the internet via Ethernet; Wi-Fi is not permitted. A speed test will be required to confirm internet reliability 

Work Schedule: 

  • 8:00 AM-4:30 PM. Training will take place over two weeks and follows a different schedule each day. Full attendance is required during the training period 

Pay Details: $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

Apply