Consumer Protection Investigator

Title: Consumer Protection Investigator - Limited Term Employment

Location: Madison United States

Job Description:

Position Summary

The Consumer Protection Investigator assists prosecutors and senior and advanced investigators in the Division of Legal Services and Compliance (DLSC) in the performance of investigations to secure testimony and physical evidence to support effective enforcement actions by the DLSC. The outcomes of these investigations can result in setting statewide standards of practice in the professions affected. This position places emphasis on learning and applying the statutes, administrative code, and standards to determine if there have been any violations by credential holders. Specific responsibilities include:

• Assist in planning, initiating and conducting timely investigations relating to unprofessional conduct, impairment and other alleged violations of rules or statutes.
• Draft and prepare written summaries of case investigations.
• Assist in the performance of legal support work.
• Perform record keeping, administrative and other duties as assigned.

Salary Information

This position is in schedule-range (05-13) with a salary of $24.30, per hour.

Job Details

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.

This state agency does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

This is a Limited Term Employment (LTE) position and limited to 1,039 hours in 26 consecutive pay periods (1 year).

Wisconsin residency is required for Limited Term Employment positions.

Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status.

Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For permanent positions that allow remote work flexibility, it is not anticipated that working outside of Wisconsin (or bordering cities) will be allowed because positions may need to report to office locations in Wisconsin on short notice.

Qualifications

Qualified applicants will have experience with all the following:

• Experience drafting a variety of written communications (letters, memos, reports, summaries, or comparable).
• Experience or training assisting customers with questions via phone, email, fax, in person, or comparable method.
• Experience working on and managing multiple projects, assignments, or cases concurrently.

How To Apply

Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.