Conflict Resolution and Equity Analyst

Title: Conflict Resolution and Equity Analyst

Location: Portland United States

time type

Full time

R-17233

Job Description:

Pay Range:

$83,763.90 - $128,373.25 Annual

Department:

Library Department

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

The Opportunity:

Equity. Inclusion. Diversity.

DEI is about more than a performance, or saying the "right" words, it is a practice. It is the active work of building a sustainable future for our diverse organization and shared communities. More than just words, these are guiding principles in all that you do. 

You speak up for change, and champion diversity with a deep understanding of equity and inclusion work. You have a demonstrated history of making significant impacts around equity and inclusion in large organizations and have witnessed the positive results equity and inclusion work can create.

And, you’re just the type of person we want on our team.

Multnomah County Library (MCL) is pleased to announce we’re currently hiring a Conflict Resolution and Equity Analyst to join our team.

In this role, under the supervision of the Library Equity and Inclusion Manager, you will work with library staff and management to train and provide cross cultural conflict mediation and  resolution, you will be responsible for supporting our staff’s ongoing equity and inclusion work, supporting the work of the Workforce Equity Strategic Plan (WESP) and supporting equity efforts focused on our patrons and community.

You will also provide strategic advice and consultation for the library on equity and inclusion principles and practices, and provide technical guidance and implementation support for the WESP. The WESP is a strategic roadmap for advancing the County’s equity and inclusion work and bring us to a place where we center race and intersectionality. Through coaching, mentoring, consulting and training, you will build the capacity and understanding of employees to successfully integrate and demonstrate core competencies of the WESP.  You will collaborate with Human Resources staff, Library Organizational Learning, and the County Office of Diversity & Equity to advance equity work in teams and programs and ensure that processes and outcomes are both inalignment with a trauma-informed and racial equity framework. 

 

Working in the spirit of collaboration, you will facilitate processes that foster trust, growth and belonging. In working to resolve workplace tensions, you will respect the dignity of all parties and uphold confidentiality, while you promote a work culture of respect and understanding for the highly diverse populations the library serves. Multnomah County, and Multnomah County Library specifically has diversified quickly over the last several years. As such Equity work at the library continues to move from the transactional to the transformative. To this end, the Conflict Resolution and Equity Analyst will be responsible for the ongoing work of creating and facilitating environments and opportunities for effective cross-cultural communication and engagement. This means a successful candidate for this position is able to navigate cultural difference and conflict in both a respectful and ethical manner, while at the same time creating multiple and varied opportunities for access and inclusion.

 

MCL is committed to supporting our communities of color and other communities subjected to marginalization by centering race and intersectionality in the services we provide. As a member of our team, all staff are expected to act as allies to library staff and patrons from communities of color and other groups subjected to marginalization by:

• Speaking up to support staff and patrons subjected to marginalization
• Speaking out against racism and oppression
• Demonstrating behavior that is culturally aware and sensitive 

 
Learn more about the library’s services on our website.

To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. 

Minimum Qualifications/Transferable Skills:

• Bachelor's degree or 4 years equivalent experience in public administration, human resources, administration, cross cultural communication, organizational development, psychology, diversity management or a related field.
• 3 years of professional or volunteer experience in positions that focus on equity and inclusion, including 2 years teaching, training, or otherwise delivering related content.
• 2 years of experience applying mediation and conflict resolution practices and leading difficult conversations.
• Advanced ability to establish and maintain culturally effective working relationships with individuals from various groups and backgrounds which include employees, team members, and community members.  
• Knowledge and understanding of the issues surrounding access, equity, diversity, inclusion, implicit bias, and institutional racism.
• Ability and experience communicating effectively to diverse collaborator groups. 
• Ability to manage dynamic and challenging conversations and to tolerate ambiguity and turbulence and to role model these competencies to others. 
• Ability to pass a criminal records check, should a job offer be extended. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to employment.

 

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Ability and experience preparing clear, concise and comprehensive correspondence, reports, studies, and other written materials, as well as demonstrated skills in project and program design, implementation, management, and evaluation in a complex organization with a diverse workforce.
• Knowledge and understanding of culture, customs, and social experiences of communities suffering from marginalization, inequities of opportunity and access to public goods and services.
• Ability and experience developing and implementing strategies to identify and define complex equity and inclusion issues.
• Ability to respond to the specific needs of members of diverse populations.  
• Knowledge of, anti-oppressive practices, or anti-racist practices
• Demonstrated management traits that reflect the County’s culture, including intercultural sensitivity and responsiveness, a customer service orientation, trustworthiness and integrity, openness to change, and effective leadership and team building skills. 

 

Screening and Evaluation 

Additional Details 
Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The temporary onsite work location for this position is the Library Operations Center located at 221 NE 122nd Avenue, Portland, Oregon 97230. Once Albina Library opens in the Summer of 2025, the work location for this position will move to 205 NE Russell St, Portland, Oregon 97212.