Community Support Specialist I, II

Title: Community Support Specialist I/II

Salary $23.71 - $33.20 Hourly

Location FC 1501 Blue Spruce, CO

Job Type Regular

Job Number 202500241

Department Human Services

Full/Part Time Full Time

Job Description:

Do you want to help members of your community thrive? Are you a quick learner with strong communication and organizational skills? We are seeking highly motivated, innovative, enthusiastic and inclusive staff members to join our Benefits and Community Support (BCS) Division as Community Support Specialists!

Community Support Specialists provide information, coordinate benefits, and determine initial and ongoing eligibility for applicants/recipients of multiple public assistance programs and services within the Eligibility and Support Division of the Department of Human Services.

View this video for a preview of what it is like to be a Community Support Specialist: 

At Larimer County Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe. Join our team, apply today!

Want to learn more about the meaningful work we do at the Human Services Department? visit, https://www.larimer.gov/humanservices

This Monday-Friday, 8 AM-5 PM hybrid position requires at least one in-office day per week.

What you'll be doing:

• Gathers, assembles, and reviews information submitted by applicants and recipients regarding financial and non-financial criteria relevant to the initial and continuing eligibility for food stamps, categorical assistance, and/or medical assistance.
• Informs applicants/recipients of the relevant requirements and benefits of programs for which they may have eligibility; assists applicants with completing forms; secures documents; notifies applicants of appeal rights and procedures in response to notices generated by the computer. 
• Approves or denies applicants based upon review of case information in accordance with state statutes.
• Enters and updates case/client information to maintain computer database records.
• Maintains assigned caseload under direct supervision and case review.
• Reviews monthly change reports for ongoing eligibility and re-determines eligibility as required by applicable programs.
• Calculates income and resources based on program rules and regulations.
• Provides referrals for related resources and services to collateral departments and agencies as appropriate.

To view the full job description, visit - https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Community_Support_Specialist_I OR https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Community_Support_Specialist_II

What we're looking for:

• Be detail-oriented and have excellent organizational skills.
• Manage multiple projects at once.
• Have predictable, reliable attendance.
• Take initiative, think independently and have good judgment.
• Work well with a range of personalities and people from various backgrounds.
• Be able to learn new systems and have confidence using technology.
• Recognize when to seek input/guidance and when to proceed independently.
• Have strong verbal and written communication skills.

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role's needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position. 

Community Support Specialist I - $23.7125/hr - $28.4551/hr

• One (1) year of experience in a directly related field or in the performance of similar duties and responsibilities within an office or customer service environment required.
• High school diploma or GED required.
• Bilingual (English/Spanish) skills preferred.

Community Support Specialist II - $26.0838/hr - $31.3006/hr

• One (1) year of experience as a Community Support Specialist I, or in a directly related field or in the performance of similar duties and responsibilities required.
• High school diploma or GED required.
• Bilingual (English/Spanish) skills preferred.

Benefits

Here's what Larimer County offers for all Regular, Limited Term, and Appointed positions:

•  Medical, Dental, and Vision benefits•  FSA or HSA (depending on the medical plan)
•  Short and Long-Term Disability
•  Employee Assistance Program
•  Basic Life/AD&D Insurance
•  Accident and Critical Illness Insurance
•  Retirement Plan 401(a) with employer match
•  457(b) Deferred Compensation
•  Generous paid time off, including vacation, sick leave, and holidays.

Want to dive into the details? Check out Larimer County's Benefits. https://www.larimer.org/hr/benefits.  

This hybrid position requires at least one in-office day per week and reliable internet for remote work. Larimer County provides an annual stipend for remote work expenses. The position will be based at one of the following locations:

• 1501 Blue Spruce Drive, Fort Collins, CO
• 2555 Midpoint Drive, Fort Collins, CO
• 200 Peridot Avenue, Loveland, CO

The starting salary for this position is $23.7125/hour unless candidate has held a Community Support Specialist position in another Colorado county for at least one year.  

An offer of employment is contingent upon the successful completion of required pre-employment checks or testing. 

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.