Communications Coordinator

Title: Communications Coordinator - 901 Hyrbid

Location:

Alameda, CA - Corporate Office
Alameda, CA 94501, USA

Inland Empire Region, CA
Riverside, CA, USA

LC002.2
Los Angeles, CA 90017, USA

Orange County Region, CA
Orange, CA, USA

Central Coast Region, CA
Ventura, CA, USA

San Diego Region, CA
San Diego, CA, USA

Arizona Region, AZ
Phoenix, AZ, USA

Oregon Region, OR
Portland, OR, USA

Washington Region, WA
Seattle, WA, USA

Job Description:

At Telecare, we believe the strength of our organization sits in the hands of our leaders and staff. The Communications Coordinator is a key position in driving the organization's success.

THE IDEAL CANDIDATE

The ideal candidate for the Communications Coordinator role is someone who is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values and operational excellence.

COMPETENCIES OF THE IDEAL CANDIDATE

The ideal candidate for Telecare is someone who has a high level of self-awareness, seeks and integrates feedback from others, and is able to reflect on matters that impact those around them. They know how and when to collaborate, and are skilled at navigating complex situations. They are resourceful, action-oriented, resilient, and communicate respectfully, effectively, and directly.

The ideal candidate will be someone who brings passion, thoroughness, and creativity to their work; is committed to supporting Telecare's vision, mission, and values; and seeks to make a difference in the lives of the people we serve.

Shifts Available:

Full Time; AM 8:30 am - 5:00 pm; Monday - Friday

Expected starting wage range is around $26 - $30 per hour. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

The Communications Coordinator is an entry-level administrative and communications support role that assists the communications team and overall organization in ensuring a smooth flow of information to internal and external audiences and stakeholders. They help create clear, compelling, useful content and information; and support the team in delivering excellent customer service and operating efficiently and effectively.

The Communications Coordinator position is hybrid, with approximately 75% of the role being fully remote and 25% being field-based, either at the corporate office or working in the field at programs. The Communications Coordinator role must operate on Pacific Standard Time.

QUALIFICATIONS

Required:

• Bachelor's degree in communications, marketing, journalism, or related field and one (1) years of experience in a similar role or related position, OR HS/GED and four (4) years of experience in communications, marketing, design or similar role.
• Must be at least 18 years of age.
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

ESSENTIAL FUNCTIONS

• Demonstrate Telecare's mission, purpose, and values in everyday language and contact with internal and external stakeholders
• Provides support and coordination on a variety of ongoing information-sharing efforts within the organization (newsletters, intranet, website, meetings, etc.)
• Provides prompt, friendly customer service to our internal and external customers.
• Provides support for the communications team including administrative tasks for the department
• Providessupport to the team and the organization, including content creation that may include elements of writing, editing, proofing, graphic design, and video editing, and production support for these efforts.
• Collaborates on the maintenance and organization of communication assets and content for easier self-service and re-use.
• Partners with communications team members and other stakeholders to streamline and improve communication processes and practices for greater efficiency and self-sufficiency.
• Collaborates on maintaining brand and messaging standards, and ensuring communications quality, consistency, and accuracy.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS

• Excellent verbal and written communication
• Able to communicate effectively with persons from a variety of perspectives, work effectively with diverse individuals, and anticipate communication needs
• Critical thinking to aid decision-making and attention to detail
• Flexibility and ability to adapt
• Superior time management and organization skills and ability to prioritize and meet deadlines
• Commitment to growth and development
• Ability to work independently and as part of a team
• Comfortable with graphic design and ensuring consistency with brand standards
• Comfortable with Microsoft Word, PowerPoint, and Office 365 software including Outlook and Teams
• Comfortable with design software (Canva, Adobe Illustrator, InDesign, Photoshop, Premiere)
• Comfortable with social media platforms and online content management (SquareSpace, etc.)
• Comfortable with customer relationship management tools (Salesforce, etc.)
• Comfortable with email marketing tools (MailChimp, etc.)

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure.

What's In It for You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

EOE AA M/F/V/Disability