Communications and Content Coordinator

Title: Communications and Content Coordinator

Location: DC-Washington

Job Description: American Humane Society (AHS) is seeking an experienced Communications & Content Coordinator to ensure smooth communication efforts, directly support the Chief Communications Officer, and facilitate cross-departmental collaboration for consistent messaging across platforms. This position will be hybrid based out of either our DC or Palm Beach office and reports directly to the Chief Communications Officer.

For nearly 150 years, American Humane Society (AHS) has led the way in protecting animals and strengthening the bonds between animals and people. We respond first when animals need rescue, shelter, or protection. Through our groundbreaking programs – from our “No Animals Were Harmed®” certification in Hollywood to our farm and conservation welfare standards – we set the highest level of care and compassion in animal protection.

Working at AHS means being part of something bigger. With offices in Washington, D.C., Los Angeles, and Palm Beach, we provide a supportive, professional environment where your work makes a real difference in animals’ lives.  American Humane Society is committed to fostering a welcoming workplace. As we seek to fill this position, we highly encourage high-performing applicants from all backgrounds to apply.

Position summary:  
The Communications & Content Coordinator is a key support role within the American Humane Society’s Communications team. This position plays a vital part in organizing and executing behind-the-scenes content development, asset coordination, and administrative support to keep communications efforts running smoothly. This role also provides direct administrative support to the Chief Communications Officer and supports cross-departmental collaboration to ensure clear, timely, and consistent communication across platforms and initiatives.

Responsibilities:

• Coordinate timelines, schedules, and internal reviews for video and multimedia content to help ensure smooth and timely delivery.
• Organize and maintain digital folders and libraries for communications assets, including video files, photos, templates, presentations, and reports.
• Assist with campaign and content rollouts by preparing toolkits, tracking creative files, and helping ensure brand alignment across materials.
• Work collaboratively with team members from creative, digital, and program teams to support production of content that reflects consistent messaging.
• Assist with communication-related logistics for vendors such as videographers, photographers, and designers.
• Monitor basic performance metrics (such as views or engagement) and help gather information for post-project summaries.
• Help maintain internal resources including content trackers, style guides, and brand guidelines.
• Assists with other communications and marketing projects as needed.
• Provide administrative support to the Chief Communications Officer, including scheduling meetings, preparing materials, and coordinating logistics.
• Assist with planning and executing communications-led meetings and events (e.g. sending RSVPs, helping with setup, taking notes, post-event follow-up).
• Liaise with other departments to ensure timelines and deliverables are on track and maintain all media assets at the organization. 

Essential experience, knowledge, skills and abilities:
Required:

• Bachelor's degree in communications or marketing preferred, 1–3 years of experience in communications, marketing, content production, or a related field.
• Strong organizational and time management skills; experience with project management tools a plus e.g. Asana.

Preferred:

• Experience supporting video shoots or managing creative vendors is preferred.
• Understanding of content formats for social media, email, and digital platforms is preferred.
• Basic knowledge of Adobe Creative Suite or Canva is a plus.

• Familiarity with asset management platforms Box, Google Drive, Dropbox, etc.
• Detail-oriented with excellent written and verbal communication skills.
• Ability to work cross-functionally and juggle multiple priorities in a fast-paced environment.
• A passion for storytelling, brand consistency, and supporting a mission-driven organization.
• Proficient in Microsoft Office Suite (Teams, Outlook, Word, Excel and PowerPoint); able to quickly learn and adapt to new software or database systems.

Direct reports:  

• None

Physical demands and work environment: 

• Position will be a hybrid of office/telework with the position based out of Washington, DC or West Palm Beach, FL office location and regular telework schedule based on organizational policy, need and manager discretion.
• Must be comfortable with animals in the office and at events. (or as specifically related to the role).
• While performing the duties of this position, the employee will regularly be required to:
  • Look at and work on a computer screen for extended periods of time,
  • Talk, hear and exchange information over the telephone, virtually and in person.

American Humane Society’s core values define our workplace, and these values serve as the cornerstone for interactions in advancing our mission and institutional goals. Employees are expected to adhere to all organizational policies and to act as role models, demonstrating American Humane Society’s core values: 

• Compassion – Being kind and caring in our interactions with others. 

• Accountability - Holding ourselves to the highest standards. Following through on commitments and owning our actions, behavior, and decisions. 

• Respect for All – Being professional, listening to others and honoring diversity in all its forms. 

• Loyalty to Mission – Staying focused on our purpose and our mission – our nation’s most vulnerable depend on us. 

• Sustainability - Contributing to being a great place to work and achieving our shared mission and goals to make a difference, now and in the future. 

• Honesty, Integrity, Trust – Demonstrating transparency, as trusted stewards of donor resources, supporting our leadership and one another. 

American Humane Society (AHS) is an Equal Opportunity Employer with a commitment to fostering a welcoming, supportive workplace where our work makes a real difference in animals' lives. 

Job Details:

• Title: Communications & Content Coordinator
• Type: Full Time, Hybrid
• Location: Washington, DC or Palm Beach, FL
• Compensation: $60,000 - $70,000