Altis Recruitment

Collections Specialist

Altis Recruitment

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  • Date Posted:

    9/5/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in Mississauga, ON, Canada icon-canada.png

  • Job Type:

    Freelance

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    $22 CAD Hourly

  • Categories:

    Accounting,  Collections,  Bilingual,  French,  Call Center,  Customer Service

About the Role

Collections Specialist

Job Type Contract

IndustryFinancial Services

LanguageEnglish

Work Arrangement Hybrid

Salary - per Hour

Specialization Customer Service

Security Clearance -

Location Mississauga, ON

Opportunity Number 23651

Job Description

Our client in the Financial Services industry is committed to delivering exceptional service and building lasting relationships with their customers.  They are currently seeking a dedicated and detail-oriented Collections Specialist to join their dynamic team.

Job Type: Contract
Duration: Until September 2026
Location: Mississauga
Work Model: Hybrid - 2 to 3 days in office
Work Schedule: Monday to Friday, 8:30am-5:00pm
Pay Rate: $22/hour

Duties and Responsibilities

  • Collect past due amounts professionally, maintaining customer focus and positive relationships.
  • Conduct regular follow-ups on accounts, with special attention to high-risk accounts requiring escalation.
  • Research account details, analyze data, and provide solutions to resolve outstanding issues.
  • Process credit applications, invoices, statements, and payments (bank deposits, allocations, credit cards).
  • Investigate and resolve invoice discrepancies and handle account-related documentation.
  • Complete account extensions, rewrites, bailiff assignments, and closures for repossessed accounts.
  • Support team members, collaborate with other departments, and contribute to process improvements.
  • Perform internal control audits and monthly reconciliations of internal reports.

Qualifications:

  • Previous call centre experience is required.
  • Experience in collections or related financial services roles preferred.
  • Strong analytical, negotiation, problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Eager and quick to learn.
  • Bilingual in English and French is an asset.

 

 

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