Clinical System Support Officer

Title: Clinical System Support Officer

Location: Heatherton Australia

Job Description:

Monash Health is a great place to work

Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.

Location: Kingston Centre

Operational Hours: Monday to Friday, 8:00am - 4:30pm

Work Type: Hybrid (office and work-from-home flexibility post training)

Monash Health is seeking a proactive and detail-oriented Clinical Systems Support Officer to join our Clinical Systems Support team. This role supports key systems such as Scanned Medical Records (SMR), Referrals Manager, and Medical Transcription Services, ensuring the confidentiality and accuracy of patient information.

Key Responsibilities:

• Provide responsive support to clinicians and staff across clinical systems
• Assist with internal audits and data quality initiatives
• Support referral management and scanning operations
• Develop and maintain e-forms and smart forms
• Collaborate with internal and external stakeholders to enhance system performance

What You'll Bring:

• Experience with clinical systems and data management
• Strong communication and interpersonal skills
• A team-oriented, flexible, and proactive approach
• Commitment to quality, confidentiality, and continuous improvement

Why Join Us? Be part of Victoria's largest public health service, where integrity, compassion, accountability, respect, and excellence guide everything we do. Enjoy a supportive team environment with opportunities for growth, innovation, and hybrid working arrangements.

For a confidential discussion and to explore the opportunity further, please call Loretta Kennedy on 0400 528 819.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the 'Application Guide'

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Applications Close: 5 December, 2025