Client Services Representative

Alera Group

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  • Date Posted:

    5/23/2025

  • Remote Work Level:

    100% Remote

  • Location:

    Remote in LA, TX

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Entry-Level

  • Travel Required:

    No specification

  • Education Level:

    Professional License

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Administrative,  Customer Service,  Spanish

  • Benefits:

    Health Insurance, Dental Insurance, Life Insurance, Retirement Savings, Disability, Paid Time Off

About the Role

Bilingual Client Services Representative

Location: Baton Rouge, Louisiana

  • 6112

Job Description:

OVERVIEW

Alera Group is looking for a Bilingual Client Services Representative. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!

About Us:

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

RESPONSIBILITIES

  • Educate and enroll employees in their company's voluntary and supplemental benefit plans.

  • Assist employees with filing claims for supplemental insurance coverage.

  • Provide ongoing administrative support to AGM policyholders and employer accounts, ensuring smooth benefits management and high service satisfaction.

QUALIFICATIONS

  • Bilingual in English & Spanish
  • Customer Service : 1-2 years
  • Employee Benefits Experience: 1-2 years
  • Life & Health insurance license required
  • High school diploma or equivalent
  • Able to work in a fast-paced team environment
  • Must have good communication skills and a friendly, outgoing personality
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

BENEFITS

We are open to fully remote candidates that reside in Louisiana or Texas only.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

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