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Claims Supervisor - Workers' Compensation

Utica National Insurance Group

  • Date Posted:

    7/1/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in New York, NY, New Hartford, NY, Charlotte, NC

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    $90,000 - $128,000 Annually

  • Categories:

    Human Resources & RecruitingInsurance

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Education Assistance, Disability, Career Development, Community Service

About the Role

Title: Claims Supervisor - Workers' Compensation (hybrid)

Location: New Hartford United States

Job Description:

The Company  

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago.

What you will do

Utica National is seeking a dynamic leader who is passionate about leading and developing Workers' Compensation talent. The leader of this team will provide guidance and oversight for primarily New York lost time claims of moderate complexity. If you like problem-solving and finding ways to create efficiencies, come be an integral part of our Workers' Compensation leadership team today!

Key responsibilities

  • Supervise and instruct adjusters concerning work performed and train new claim personnel.
  • Plan work and assign to all claims adjusters.
  • Oversee and assume responsibility for work performed by Claims Adjusters.
  • Review quality of work and schedules.
  • Maintain strict follow-up on active claims.
  • Review files, answer technical questions, identify and correct errors and discrepancies.

What you need

  • 4 year college degree or equivalent experience.
  • 2-3 years with adjusting work and 1-3 years of supervisory responsibilities preferred.
  • Strong familiarity with New York jurisdictions; knowledge of Illinois a plus.

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $90,000 - $128,000

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits                          

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits 
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA) 
  • Flexible Spending Accounts 
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
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