Business Technology Support Engineer

Sensor Tower

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  • Date Posted:

    5/9/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in New York, NY

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    $70,000 - $95,000 Annually

  • Categories:

    IT,  Operations

  • Benefits:

    Unlimited or Flexible PTO, Internet Reimbursement, Office Stipend

About the Role

Title: Business Technology Support Engineer

Location: New York

Type: Full Time

Workplace: hybrid

Category: IT Facilities

Job Description:

Fraud warning:

It's common for scammers to create positions that look legitimate on other sites.  To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application.  Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com.   All Sensor Tower interviews will be conducted via phone or Zoom.

To all recruitment agencies:

Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes.  Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.

About this role:

Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.

We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff. 

You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company. 

What You Will Focus On

  •  

    • Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
    • Review new vendors and work on process improvements.
    • Purchase and coordinate delivery of IT equipment & maintain asset inventory.
    • Maintain SaaS applications and licensing.
    • Collaborate and communicate with technical leaders to ensure systems operate within security controls.
    • Review project plans to plan and coordinate project activity.
    • Train users on IT systems and provide technical support when issues arise.
    • Assist with employee provisioning and deprovision.

Skills We Are Interested In

  •  

    • Operating system knowledge (Mac and Windows).
    • Proficiency in scripting languages.
    • Strong organizational and coordination abilities with close attention to detail.
    • Experience with GSuite, cloud automation, MDM and other SaaS tools.
    • Proficiency with installation/configuration of software and hardware (including network equipment and printers).
    • Excellent communication skills for communicating with the business technology team, employees and other departments.

$70,000 - $95,000 a year

If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!

About Sensor Tower

Sensor Tower cultivates responsibly sourced market intelligence that provides visibility into the trends shaping the global digital economy. Our customers use these insights to help them make better business decisions.

Why Sensor Tower?

Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! 

Our benefits for full-time positions include:

- Flexible time off so employees can shape their time away from work.

- Health and wellness stipend to achieve and maintain a healthy lifestyle through physical and mental fitness.

- Monthly internet stipend and a one-time $500 home office stipend.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.

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