Business Intelligence Analyst II

Title: Business Intelligence Analyst II

Location: Providence, RI, US, 02903

Hybrid

Workplace: Salaried No OT

Department: Information Technology

Job Description:

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

We are seeking a highly motivated and skilled Business Intelligence Analyst II to join our team. The Business Intelligence Analyst will leverage data analytics, reporting, and data visualization tools to deliver actionable insights that drive business decisions.  You will work closely with cross-functional teams to identify trends, capitalize on market opportunities, and share future roadmaps to better align with expected market needs. The ideal candidate will have strong analytical skills, proficiency in Excel, experience with Power BI, and the ability to translate complex data into clear business insights to our lottery customers and BRIGHTSTAR internal stakeholders.

Responsibilities:

• Design and generate regular reports and dashboards that provide actionable insights to Lottery and BRIGHTSTAR senior/ executive leadership on product performance
• Develop and track key performance indicators (KPIs) that reflect the effectiveness of lottery online games, marketing promotions, and customer engagement.
• Conduct consistent and robust analysis to identify key insights for player acquisition, player activation, player retention, promotional impacts, and product performance.
• Develop ad-hoc reports as needed to support decision making and identify trends
• Develop, maintain, and analyze promotional plans to determine effectiveness of various targeted promotions.
• Perform analysis for a wide range of requests using data in different formats and from various platforms
• Develop automated Excel-based reporting templates and Power BI dashboards to streamline regular reporting processes and reduce manual efforts.
• Create compelling visualizations using tools such as Power BI, or similar, to present data findings in an engaging and understandable way
• Continuously monitor data to identify opportunities for optimization across various aspects of the lottery business, including games, promotions, and player experience
• Performs additional duties and responsibilities as assigned

Qualifications

• 3 – 5 years of experience in a business analyst or similar role
• Bachelor’s degree with major in Mathematics, Statistics, Finance, Accounting, or Economics
• Analyzing complex queries using advanced functions and formulas in Excel
• Proficiency in visualization tools (e.g. Power BI)
• Experience working with SQL, Python, and other query languages
• Strong problem-solving skills and ability to interpret complex data sets
• Excellent communication and presentation skills to convey data insights clearly to a variety of stakeholders
• Strong organizational skills with a critical eye for detail
• Ability to travel on occasion
• Must be able to pass a security investigation

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is  $55,631 - $98,467. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.