Bingo-Raffle Assistant

Title: Bingo-Raffle Assistant (Hybrid)

Location: Denver CO United States

Salary: $39,852.00 - $47,000.00 Annually

Job Type: Full Time

Job Number: 187_Admin Assistant II_08.2025

Job Description:

THIS ANNOUNCEMENT WILL REMAIN OPEN FOR THE SPECIFIED TIME AND IS ONLY OPEN TO RESIDENTS OF THE STATE OF COLORADO AT THE TIME OF SUBMITTING YOUR APPLICATION.

SERVICE. INNOVATION. INTEGRITY. EXCELLENCE. INCLUSION.

Are you looking for a career that allows you to improve your world and the world around you? The Colorado Department of State (CDOS) is seeking diverse individuals from all backgrounds to apply for a position that makes a direct impact on enhancing the lives of Coloradans.

If your goal is to build a career that makes a difference through the work you do each day, consider joining the dedicated employees of the Colorado Department of State. Whether working from your home or collaborating onsite, your professional experience will be connected and meaningful. Our office offers an RTD Eco-pass (currently free of charge) and is conveniently located near Civic Center Station, RTD light-rail lines, and the 16th Street Mall. In addition to a great location and fulfilling, impactful work, we offer:

• Employee wellness programs and an on-site fitness center
• 12 paid holidays per year plus generous personal time off and sick leave
• Access to a diverse array of technical, leadership and supervisory training opportunities
• Strong, yet flexible retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans
• Medical and dental health plans
• Paid life insurance
• Automatic short-term (and optional long-term) disability coverage
• Excellent work-life balance through flex schedules, flexplace/remote work, and ad-hoc arrangements

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.gov/manage-loans/forgiveness-cancellation

Our Culture & Environment:

Coloradans come from all walks of life and so do we.

Who We Are

Our mission is to make government easy and accessible for people to further democracy, support economic opportunity for all Coloradans, and demonstrate a standard of integrity and excellence. Our vision is to ensure all Coloradans have a voice in our future, help Coloradans and their businesses thrive, and be the best at what we do.

What We Believe

The State of Colorado is an Equal Opportunity Employer. At the Colorado Department of State, we are dedicated to equity, diversity, and inclusion. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We highly encourage people from all backgrounds, identities, and abilities to apply.

Our agency website: Colorado Secretary of State's Office

Business and Licensing

The Business and Licensing Division receives filings such as business and nonprofit registrations, trade names, secured liens, notary public applications, bingo and raffle reports, Universal Commercial Code (UCC) filings, and charity registrations. Additionally, the Business and Licensing Division licenses durable medical equipment providers, promotes availability of government data, processes fraudulent business filing complaints, and makes performing rights society information accessible. Most filings are submitted electronically, and the Department disseminates this information to the public through its website.

Bingo and Raffle Program

The work unit exists to carry out the mandate of the Secretary of State to support and regulate the bingo and raffle sectors in the state of Colorado. The Bingo-Raffle program carries out this mission through various outreach, assistance, and enforcement activities, with a focus on consistently improving service to a diverse customer base, including licensees, hall owners, games managers, players, manufacturers, and suppliers.

This position will:

• develop an understanding of all relevant laws, Statute, and rules surrounding Bingo-Raffle programs in order to interpret and apply those for completion of duties.

• provide support in the areas of data analysis and entry on quarterly reports, bingo-raffle licenses, games manager certificates, scanning and verification of those scans, and filing.

• process and verify completeness of license renewals and process and verify raffle tickets submitted.

• make eligibility determinations on applications/renewals.

• process payments for the Bingo-Raffle unit, answer routine calls, and other duties as assigned, including potential cross-training opportunities in other units.

• maintain confidentiality of all confidential and personal identifying information, personnel information, and any other confidential or proprietary information, as well as comply with all State and Department policies regarding professional conduct and professional practices.

Regular duties will include:

Processing of Quarterly Reports, Raffle Tickets, and Oaths

• develop an understanding of all relevant laws, Statute, and rules surrounding Bingo-Raffle programs in order to interpret and apply those for completion of duties. The position will also need to be able to explain those to constituents, and other members of the public, in a manner that they understand.

• process and data enter online games manager certifications received in via mail or over the counter. The position will verify the applicant has completed and passed the training through the online system, process payment, data enter the information, and e-mail (or mail) the customer their certificate.

• support the investigative unit by checking mail and classroom completed tests for games manager certifications, receive money for passing applicants, and supply the validated oaths to the appropriate investigator for processing.

Determine Application/Renewal Eligibility

• use Bingo-Raffle system and Bingo-Raffle Law to review, consider, and make eligibility determinations on the submitted documentation for licensing based on current Statute and rule.

• issue licenses to qualified applicants and reject others

Verification of Work

• verify scans for accuracy and file documents for the unit.

• maintain the Bingo-Raffle records for the unit

Class Code & Classification Description:

G3A3XXADMINISTRATIVE ASSISTANT II

Minimum Qualifications

This position requires a total of two (2) years in relevant experience in an occupation related to the work assigned to this position. To be considered for this position, your application must clearly demonstrate that you meet one of the following options outlined below:

OPTION 1 - Experience

Two (2) years of professional experience in an administrative or office support role that included data entry, reviewing information for accuracy, and providing customer service in an office environment.

OR

OPTION 2 - Education and Experience - Be sure you've attached a copy of your unofficial transcript to qualify for this option. (You may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.)

A combination of related education and/or relevant experience as defined in Option 1 to equal two (2) years. Related education includes successful course credit from an accredited institution of higher learning which provides the same kind, amount, and level of knowledge as the required experience.

Preferred Qualifications and Competencies

The exceptional candidate will possess the following knowledge, skills, and abilities:

• Preference will be given to those candidates with previous State Service related to the work assigned to the position.
• Ability to maintain professionalism and diplomacy when interacting with a variety of stakeholders, including members of the public
• Experience evaluating applications, records, or documents to make determinations about eligibility
• Proven aptitude for taking the initiative and properly managing one's own time and tasks
• The ability to read and interpret laws, Statute, and rules and explain them to a diverse audience in non-technical terms
• Experience assisting with team driven projects and events
• Ability to work both independently and in a group environment with an intentional commitment to advancing a diverse and inclusive perspective
• Experience providing exceptional customer service in person or on the phone in an office support environment, and interfacing with a variety of people from many levels within the agency and community
• Data entry including entering information into a program or database (appointments, contracts information, employee records, etc.)
• Regular, daily work responsibilities utilizing equipment and software used in Microsoft Office (Word, Excel, Power Point, etc.)
• Typing professional emails, letters, reports, forms, etc.
• Reviewing and comparing data for accuracy and completeness
• Competencies to Include: Analytical Thinking/Skills · Communication-Verbal · Accuracy · Communication-Written · Customer Service · Technical Skills · Prioritization · Detail Oriented · Ability to Process Information and Apply Knowledge · Consistency · Dependability · Diverse and Inclusive Perspective

If you do possess any of the above knowledge, skills, and abilities, please specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.

Conditions of Employment

• Position may be required to travel for professional development opportunities.

• This position will be required to undergo a criminal background check.

• When completing your application package, ensure you have submitted your transcript (if applicable).

• Must be a Colorado resident at the time of application.

• The Department of State does NOT offer sponsored Visa for employment purposes

Completing the Application

Applications will be reviewed by a Human Resources Specialist to determine if you meet the minimum qualifications for the position. Your application should specifically address your specialized experience, work products, accomplishments, etc. as they relate to the position duties and minimum and preferred qualifications.

• The minimum qualifications listed in the announcement are NOT optional.
• Cover letters and resumes will NOT be accepted in lieu of the official State of Colorado application form.
• Cover letters and resumes may be attached to the application as supplemental information.

If it is determined that you meet the minimum qualifications, your application may also be used as part of the comparative analysis process to identify a top group for further consideration. The comparative analysis may consist of application reviews, answers to supplemental questions, review of submitted work samples, phone screens, structured interviews, and any other method determined to be valuable in identifying the right candidate.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.

Notifications

Equal Pay for Equal Work

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.

ADAAA Accommodations and Equal Opportunity Employment

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of State is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. 

E-Verify

The Department of State participates in E-Verify in accordance with the program's Right to Work for all newly hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you will be required to submit original documents to verify your eligibility to work in the U.S.