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Billing and Collections Specialist I
PROS Holdings, Inc.
Date Posted:
5/23/2025
Remote Work Level:
Hybrid Remote
Location:
Hybrid Remote in Houston, TX
Job Type:
Employee
Job Schedule:
Full-Time
Career Level:
Experienced
Travel Required:
No specification
Education Level:
We're sorry, the employer did not include education information for this job.
Salary:
We're sorry, the employer did not include salary information for this job.
Categories:
About the Role
Title: Billing & Collections Specialist I
Location: Houston TX United States
Full time
Hybrid
This position will be reporting to the Manager, Accounts Receivable. Responsible for processing accounts receivable, making collection calls and generating correspondence regarding past due accounts via e-mail, letters and faxes.
The Company - PROS:
PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.
A Day in the Life of a Collections/Billings Specialist I - About the role:
- Reconciling account activity
- Interacting with both external customers and internal personnel to research/resolve customer service issues relating to billing and/or receivables for multiple product lines
- Escalating issues as necessary to management
- Analyzing contracts to determine proper billing, invoicing for reimbursable employee time/expenses and assisting in the monthly close process
- Annual external audit, and special projects assigned
Required Qualifications - About you:
- Minimum 3 years of experience in billing and collections, with familiarity with billing systems
- Experience with a major Financial Management system such as SAP, Oracle, or Workday
- Proven ability to manage and maintain a client portfolio
- Basic understanding of accounting principles
- Strong teamwork skills and ability to collaborate effectively
- Proficiency in Microsoft Office Suite, especially Word and Excel
- Excellent analytical and problem-solving capabilities
- High attention to detail and accuracy
- Ability to work independently with limited supervision
- Strong written and verbal communication skills, with excellent organizational abilities
Skills & Personal Characteristics:
- Ownership
- Innovation
- Care