Billing Analyst I

PHS Billing Analyst I

remote type

Remote (USA)

Atlanta, GA

Remote, USA

time type

Full time

job requisition id

REQ005792

The next part of your journey is right around the corner — with The Standard.

 

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

 

 

Job Summary

As a PHS Billing Analyst I, you’ll play a central role in the billing administration for employer payroll deducted accounts. You’ll handle a variety of responsibilities—from general billing inquires to researching rate discrepancies —and collaborate across departments to ensure accuracy and compliance with GAAP, federal regulations, and contractual guidelines. Your work supports timely billing, effective communication, and system integrity, contributing to efficient billing operations and financial reporting.

In this role, you will:

• Communicate with our internal and external clients via email and respond timely to their inquiries
• Research policies for discrepancies, delinquencies, and document our retention system.
• Process suspense clearing monthly
• Prepare manual invoicing for payroll accounts as needed
• Review Open enrollment audits for accuracy and advise any changes needed
• Audit data for accuracy and troubleshoot billing or system issues with cross-functional teams
• Participate in system enhancements and special projects to improve billing processes

 

Skills and Background You’ll Need

Education

• High School Diploma or equivalent

Experience – Must Have

• 2+ years of experience in accounting or complex financial environments
• 1+ years of customer service experience
• Intermediate proficiency in Excel and Word
• Experience working across multiple systems
• Ability to analyze and communicate billing information effectively

Preferred

• Familiarity with billing for alternately billed groups or group insurance policies

Key Behaviors of a Successful Candidate

• Detail-oriented with strong analytical and prioritization skills
• Collaborative communicator with a service mindset
• Adaptable problem-solver in fast-paced, high-volume settings

 

Why Join The Standard?

 

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

 

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

 

Salary Range:

20.91 - 30.53

 

Positions will be posted for at least 5 days from original posting date.

 

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.