Behavioral Health Manager

Title: Behavioral Health Manager

Location:  Administrative Office - Tigard, OR 97223

Overview

Salary Range $98,632.00 - $135,619.00 Salary

Level Management

Position Type Full Time

Job Shift Day

Education Level Master's Degree

Category Nonprofit - Social Services

Job Description:

Who We Are:

Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.

NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.

Why work with us?

• We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
• We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays (10 paid holidays for veterans), health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
• Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, 2024 and 2025!

SUMMARY

The Behavioral Health Manager provides clinical and administrative leadership to a team of Behavioral Health Clinicians in a primary care setting. This role supports the implementation and performance of integrated behavioral health services that align with organizational goals and models of care. The manager fosters clinical excellence, staff development, and collaboration across departments to ensure quality patient care and operational efficiency.

Approximately 60% of this role focuses on administrative leadership and staff management; the remaining 40% is dedicated to direct patient care within the Primary Care Behavioral Health (PCBH) model.

Essential Job Duties

Leadership and Team Management

• Provide supervision, coaching, and support to Behavioral Health Clinicians (BHC) (associates and licensed BHCs).
• Conduct performance evaluations, manage hiring and offboarding in coordination with HR, and support staff development.
• Collaborate with clinic leadership to ensure coverage, template management, and productivity targets are met.
• Monitor clinician engagement and team well-being; implement strategies to support staff retention and work-life balance.
• Oversee onboarding processes and ongoing training, in collaboration with the training department and team leads.
• Serve as liaison between Behavioral Health and other departments to maintain alignment with care delivery and strategic goals.

Program Oversight and Administrative Duties

• Lead key behavioral health initiatives including behavioral health transitions of care out of ED and hospitals, social drivers of health (SDOH) efforts, and integrated care innovations.
• Collaborate with Director on budgetary inputs, billing practices, and sustainable service models.
• Guide and support documentation and billing compliance across service lines.
• Participate in strategic planning and program development.
• Oversee psychology internship site in collaboration with training faculty.
• Supervision of pre-licensed associate level clinicians and licensed clinicians.

Clinical Responsibilities (up to 16-20 hours/week)

• Maintain a small patient caseload using brief, evidence-based interventions in a primary care setting.
• Provide care coordination and consultation to PCPs and other team members.
• Utilize EMR tools to track patient outcomes, engagement, and follow-up.
• Support adherence to psychotropic medication protocols as needed.