Auto Telephone Claims Representative

Auto Telephone Claims Representative

remote type

Fully Remote

locations

USA - FL (Remote)

USA - GA (Remote)

time type

Full time

job requisition id

R20837

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

 

Job Description

The ADS-Claims Adjusting-Anlst III is an intermediate level resource tasked with adjudicating mechanical claims, taking inspection reports, and reviewing claims for lower level adjusters in accordance with established quality and timeliness guidelines

 

** This is a remote opportunity for experienced auto claims adjusters. Remote Role handling FL losses. Ideal candidates will be located in the EST or CST time zone. Bilingual English/Spanish is desired but not required**

Key Responsibilities

• Prepares damages estimates (i.e. damage estimates, rental bills, tow bills, paid bills, receipts) thru discussions with shop, photos and field inspections

• Research reasonable amounts and labor rates in the local market

• Provide coverage guidance and authorization assistance to lower-level adjusters

• Documents a claim file with notes, evaluations, and decision-making process

• Negotiates and settles basic and occasionally moderately complex claims in accordance with business unit best practices

• Compiles and reviews moderately complex to complex mechanic damage

• Provides and explains moderately complex estimates and subsequent settlement process

• Contacts customers, agreement holders, inspectors, vendors, and others to secure necessary files information as needed and directed

• Confirms facts and determine additional needed follow-up

 

Supervisory Responsibilities

• This job does not have supervisory duties.

Compensation

Base compensation offered for this role is $45,000.00 -85,000.00 annually and is based on experience and qualifications.

 

*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

 

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.