Associate Account Manager

Title: Associate Account Manager

Hybrid

locations Brisbane, Queensland, Australia

Full time

job requisition id R25-6816

Job Description:

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

As an Associate Account Manager, you will be part of a dynamic sales team focused on delivering exceptional service and driving growth across a portfolio of clients and prospects. This role is designed as an entry point into a long-term sales career, with a structured internal training on Rockwell Automation's products, processes, and customer engagement strategies.

Key Responsibilities

• Client Portfolio Management

• Manage a designated portfolio of existing clients and prospects, ensuring consistent engagement, service excellence, and relationship development.

• Business Development

Identify and pursue new business opportunities within your territory. Collaborate with senior account managers to develop tailored solutions that meet client needs.

• Client Retention & Growth

Maintain high levels of client satisfaction and retention through proactive communication, problem-solving, and value-driven service.

• Solution Selling

Understand client businesses and their broader operational needs. Provide multi-faceted solutions using Rockwell's product line to address those needs effectively.

• Product Expertise

Develop and maintain full knowledge of Rockwell Automation's products and applications to confidently present and position solutions.

Qualifications & Skills

• Tertiary qualification in Business, Engineering, or a related field (preferred but not essential)

• Strong interpersonal and communication skills

• Passion for technology and customer engagement

• Self-motivated with a growth mindset and willingness to learn

• Ability to work collaboratively in a team environment

• Prior experience in sales or customer service is advantageous

Career Path & Development

This role offers a clear pathway into senior account management and sales leadership roles. Through ongoing training, mentorship, and performance-based progression, successful candidates will have the opportunity to build a rewarding career within Rockwell Automation.

What We Offer:

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• ... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.