Agile Coach

Title: Agile Coach

Location: Charlotte United States

SCHEDULE: Hybrid, minimum of 3 days per week

LOCATION: Charlotte, NC

Job Description:

POSITION SUMMARY:

This role is responsible for optimizing the flow of epics/features and the value delivered by a smaller Agile Release Train (ART). Focused on serving the needs of the train to drive performance and growth. Key responsibilities include coordinating and facilitating ART ceremonies, managing dependencies across teams in the ART, and providing visibility into the health of epic/feature delivery and the overall program increment. This role ensures impediments to epic/feature delivery are resolved quickly and protects the teams from outside disruptions to delivery.

PRIMARY SKILL: Agile Tools (Jira)

SECONDARY SKILL: Agile Coach

REQUIRED QUALIFICATIONS:

·      Guide and coach the teams on the Agile Release Train on Scrum practices and develop their understanding of Agile principles.

·      Help define norms/agreements for the ART and enforce the agreements.

·      Coordinate and facilitate ART ceremonies (Backlog Refinement, Program Increment (PI) Planning, ART Sync or PO Sync, Scrum of Scrums, System Demos, Retrospective).

·      Collaborate with the Product Manager to ensure the program has a healthy product/program backlog.

·      Facilitate dependency management, risk management, and impediment removal for the ART.

·      Promote and facilitate communication and collaboration within the ART to support value delivery and PI commitments.

·      Provide status updates and reporting pertaining to ART plans, delivery, timelines, and impediments to stakeholders and leadership.

·      Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered by the ART.

·      Measure ART delivery, maturity, and performance and review metrics with the ART to identify improvement opportunities.

·      Capture data to help determine/track product funding and resource acquisition needs.

·      Mentor Scrum Masters.

 

DESIRED QUALIFICATIONS:

SAFe Certification (RTE, SCP, SSM, or POPM)

TOP 3 SKILLS:

·      PI Planning facilitation

·      Effective stakeholder management

·      Proficiency in Atlassian Tools (Jira, Confluence) and Horizon CI/CD Tools

 

PREFERRED SKILLS / EXPERIENCE:

·      Risk, Issue, and Dependency Management

·      Promote engineering fundamentals — design, quality, testing, and technical debt visibility

·      Familiarity/Experience with MRA process preferred

·      Experience with Change Governance process

·      Clear, audience-appropriate communication

OVERVIEW OF WORK:

·      Host quarterly PI planning and ensure readiness

·      Maintain backlog health and adherence to Enterprise Change Management standards

·      Own end-to-end delivery execution of epics and capabilities across multiple ARTs and teams

·      Drive predictable delivery through flow metrics, capacity planning, dependency mapping, and risk management

·      Evaluate team metrics, goals, and performance

·      Coach Scrum Masters on Agile delivery, executive-level reporting, and communication

·      Expert-level Agile knowledge, including dashboards, roadmaps, Jira usage, and dependency management

·      Operate with a mindset of continuous improvement and operational excellence