Admissions Specialist

Title: Admissions Specialist

Location: Louisville United States

Job type: Onsite
Time Type: Part Time
Job id: 4583

Job Description:

About Company:

We're officially a Great Place To Work! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.

 

This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage - Options for domestic partners and a wider network of in-network providers.

• Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment - Available for nurses and therapists.

• Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.

• Generous PTO - A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients-we invest in our people.

About the Role:

The Admissions Specialist plays a critical role in the health care services industry by managing the patient intake process with efficiency and compassion. This position is responsible for coordinating admissions, ensuring all necessary documentation is accurately completed, and facilitating communication between patients, families, and clinical staff. The specialist serves as the first point of contact for prospective patients, providing detailed information about services and guiding them through eligibility and enrollment procedures. By maintaining meticulous records and adhering to regulatory requirements, the Admissions Specialist helps optimize patient flow and supports the overall operational success of the facility. Ultimately, this role ensures a seamless and positive experience for patients entering care at Cornerstone, 55.

Minimum Qualifications:

• High school diploma or equivalent required; Associate's degree or higher preferred.
• Minimum of 2 years experience in a health care administrative or admissions role.
• Strong understanding of patient confidentiality and HIPAA regulations.
• Proficiency with electronic health records (EHR) systems and standard office software.
• Excellent communication and organizational skills.

Preferred Qualifications:

• Bachelor's degree in health administration, social work, or related field.
• Experience working in a health care services environment, particularly in patient admissions or case management.
• Familiarity with insurance verification processes and medical billing.
• Bilingual abilities to support diverse patient populations.
• Certification in medical office administration or patient access services.

Responsibilities:

• Coordinate and manage the patient admissions process from initial inquiry through enrollment.
• Collect, verify, and maintain accurate patient information and required documentation in compliance with health care regulations.
• Serve as a liaison between patients, families, and clinical teams to facilitate clear communication and address any questions or concerns.
• Schedule and confirm appointments, assessments, and follow-up activities related to patient admissions.
• Maintain up-to-date knowledge of health care policies, insurance requirements, and facility procedures to provide accurate guidance to patients.

Skills:

The Admissions Specialist utilizes strong interpersonal and communication skills daily to interact effectively with patients, families, and clinical staff, ensuring clarity and empathy throughout the admissions process. Organizational skills are essential for managing multiple patient files, scheduling appointments, and maintaining compliance with regulatory standards. Proficiency with electronic health records and office software enables efficient data entry, retrieval, and reporting, which supports accurate patient documentation and billing processes. Problem-solving skills are applied when addressing patient concerns or resolving discrepancies in documentation or insurance information. Additionally, knowledge of health care policies and insurance procedures allows the specialist to provide informed guidance and facilitate smooth admissions operations