Administrative Officer III

Title: Administrative Officer III

Location: Raleigh United States

Salary: $48,222.00 - $84,388.00 Annually

Job Type: Permanent Full-Time

Remote Employment: Flexible/Hybrid

Job Number: 25-05949 DHB 60042757

Department: Dept of Health and Human Services

Division: HEALTH BENEFITS

Position Number: 60042757

Section: Chief Managed Care

Job Description:

Position is funded in part through federal funds.

Position is eligible for a hybrid remote teleworking schedule to include weekly onsite work hours.

Position is Exempt from the State Human Resources Act - G.S. 126

Recruitment Range: $75,000 - $84,000

Receive and review requests for public records, medical records, claims data, and subpoenas. Consult with business and legal as appropriate regarding the requests and facilitate gathering documents and responding to the requests. Document and track all requests and report out to leadership regarding requests and status of requests. Accept other ad hoc assignments from the chief legal office such as facilitating DHB legislative report responses.

About the NC Division of Health Benefits:

The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits.

Listed below are the knowledge, skills and abilities (KSAs) associated with the position.  These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. 

 

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Independently manage timely completion of multiple projects
• Provide professional, accurate, timely responses to document requests; 
• Provide clear, concise written and oral communication to internal and external consumers; 
• Adhere to Agency policies and procedures; 
• Protect information in accordance with law including HIPAA;
• Knowledge of state and federal laws, regulations and guidelines regarding the Medicaid program and public/medical records.

Management preference will be given to candidates with:

• Paralegal certificate or experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details.

Bachelor's degree from an appropriately accredited institution and four years of experience in personnel, budgeting, research or administrative management; OR

an equivalent combination of education and experience.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. 

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few.  Paid parental leave is available for eligible employees.  Some benefits require 30 + hours work/week for participation.