Accounts Receivable - Collections Specialist

AR/Collections Specialist (Remote)

Location: Saint Louis, MO

Job Type: Contract

Compensation: $20 - 25 Hourly

Description

Kforce has a client in Saint Louis, MO that is seeking an AR/Collections Specialist. This is a remote role. Job Description: The AR/Collections Specialist obtains payment updates, collects, maintains, and secures accurate payment on the assigned customer base. In this role, you will administer timely collection follow ups and is highly effective at adhering to collection policies to optimize collection efforts. Duties:

• Generates daily high volume of outbound collection outreaches via email/voice calls
• Engages and promptly notify Management of any customers' unwillingness to pay per their payment terms
• Maintains over 90% of A/R at 3%
• Daily pulls an aging report for the assigned customer base; Contacts customers with past due balances greater than 30 days, documents collection efforts, payment status, billing issues, and resolution status
• Displays a courteous and professional manner when communicating to customers (internal/external)
• Document collection efforts on the ERP system; Provides additional support to other departments when necessary to resolve customers issues
• Responds to credit hold ques in a timely fashion (within 2 minutes) to avoid customer delays at the counter or delivery of order
• Monitor assigned shared A/R Credit Department email inbox
• Performs other duties as requested or needed

Requirements

• High School diploma/GED required
• 3-5 years of Business-to-Business Collections or relevant experience required
• Intermediate knowledge and experience in Microsoft Office (Excel and Outlook)
• Proficient in multi-tasking and time management
• High degree of personal ethics, customer service, and commitment to safety
• Great oral and written communication skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.