Account Representative Collections

Title: Account Representative Collections - WAH

Location: USA_Remote

time type

Full time

job requisition id

JR100647

Job Description:

Pay Rate: $15/hr

 

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

 

What’s the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?

• Are you driven to deliver effective results while providing excellent customer service?

• Do you have extraordinary communication skills?

 

What’s in it for YOU?

• Paid Training

• Medical, Dental, and Vision Insurance

• Paid Time Off

• Employee Discounts

• Full-time, non-seasonal

• Career Advancement

• Early access to earned wages (access up to 50% of earned wages, capped at $500)

 

 

Pay Rate: $15/hr

 

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

 

What’s the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?

• Are you driven to deliver effective results while providing excellent customer service?

• Do you have extraordinary communication skills?

 

What’s in it for YOU?

• Paid Training

• Medical, Dental, and Vision Insurance

• Paid Time Off

• Employee Discounts

• Full-time, non-seasonal

• Career Advancement

• Early access to earned wages (access up to 50% of earned wages, capped at $500)

 

Responsibilities:

• Inbound / Outbound Blended environment

• Residential and Commercial Accounts

• Start and End Water Services – Move in/Move Out service orders

• Process Payment for Delinquent Accounts

• Issue Service Restoration Orders after disconnection

• Setting up Payment Installments

• Issue Emergency Orders such as Water Main Breaks, Water quality, Loss Control Notification and Threat Notifications

• Ability to work within the defined hours of operation with flexibility needed on weekends and holidays:

  • Monday - Friday: 7 a.m. to 9 p.m.

  • Saturday: Closed

  • Sunday: Closed'

 

What We Look for in a Candidate:

• Must be 18 years of age or older

• High School Diploma or equivalent

• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions, constant sedentary work

• Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone

• Superb attendance, so you can be there when our customers need us

 

All job offers are contingent upon completion of drug screen and background checks.