Account Manager

Title: Account Manager, GTA

Location: Toronto ON CA

Type: Full-time

Workplace: Hybrid remote

Job Description:

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting into the Director of Sales, Ontario, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Eastern Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you’ll do:

• Build and maintain strong relationships with our business partners, helping them succeed with Financeit.
• Use your product expertise and consultative approach to drive partner engagement and sales growth.
• Coach and support partners on Financeit’s program, tools, and best practices.
• Train businesses on how to position financing and offer flexible monthly payments to their customers.
• Lead regular training and coaching sessions with small and mid-sized businesses to help them level up.
• Make sure new employees at partner locations are fully trained and confident using the Financeit platform.
• Ensure all activity meets our approval and risk standards.
• Grow volume with existing partners while ramping up new ones to achieve consistent results.
• Collaborate closely with our Merchant Approval, Activation, and Engagement teams to create a smooth partner experience.
• Travel as needed to visit dealers, attend tradeshows, offsites, and other events.

Requirements

• BA degree or equivalent practical experience.
• 3+ years of experience with hands-on direct sales and relationship management.
• 1+ years of experience in consumer lending, financial services or SaaS is preferred.
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset.
• You know your way around a CRM, ideally Salesforce.
• Strong interpersonal and organizational skills.
• Ability to multitask and meet deadlines under pressure.

Benefits

Winner of Canada’s Most Admired Corporate Culture, twice. We offer more than just the basics, take advantage of:

• An award-winning culture with a collaborative & inclusive team.
• Competitive pay and performance based bonus.
• Committed to flexible work arrangements, offering hybrid workplace options.
• Comprehensive medical, dental and vision coverage + Lifestyle Account.
• RRSP Matching and Parental Leave Top Up Program.
• In office massage, meditation & workout sessions.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
• Career learning and development programs.