Qkids Remote Company Q&A
Aaron Mao, Growth - Interview with Remote.co
We’re an e-learning, K-12 English education company.
Some of our most senior full-time employees started as remote because their creative work needed no physical restriction. In our company, we only care for results, not where one works.
All of our teachers in North America work from home at their chosen availability. This is the most important factor for most of our current teachers who stay with us. And it is this that enables us to provide an authentic English learning experience for our students in China.
It allows us to access the top teacher talent pool anywhere around the world!
We wanted to match our students with the best language educators around the world without having them physically traveling anywhere. A remote work setup helps us achieve this goal.
- Via our teaching platform
- On WeChat (video interview)
- Sometime Skype video calls
We respect each applicant and provide whatever information they need to make them feel comfortable. It’s all transparent.
Hiring remote workers can be very different than on-site since the interviews happen off-site. We are using technology to overcome the shortage of not being able to meet in person. And as always, communication is the key.
- Effective communication
- We invite them on a trip and do fun things together!
- We also have online events such as “best teaching moments,” contests, etc. to keep teachers engaged as a community.
It’s really flexible! As long as we get a timely notice and it’s a reasonable request, there is no problem!
We were a bit worried about our teachers not feeling a sense of belonging. But it turned out most of our teachers just love us too much—we are a big family! This is no joke, we respect and treasure each of our teachers.
Organically. It is a very natural work style for both our teachers and internal staff. We also provide the most flexibility compared to the other companies in the ed-tech industry.
Be accommodating and flexible. You will receive their dedication in return.
- Communication can be tricky when having overseas talks.
- Technologies can sometimes be difficult too.
We have an online community for our teachers and rarely intervene.
We are always adapting to new technologies, as they help us better communicate with our teachers. For example, our hiring process has been gradually optimized with the implementation of our teaching platform. Meanwhile, our teaching platform is also perfected over the years with an easy-to-operate system.
I love my work—in fact, this is not a job, it’s become part of my life, and I’m enjoying it.