Senior OCM and Training Lead

Sr. OCM and Training Lead

location: Chicago/ USA
Hybrid/ remote

Job Description:

Job Level: W2T ConsultantTravel Expectations: None

Job Classification: Temporary (W2T)

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

In this role, you will:

• Lead end to end OCM activities including stakeholder impact assessment, change strategy, communications alignment, and adoption planning
• Develop and execute an integrated change and learning approach aligned to ODCP
• Conduct stakeholder analysis and change impact assessments
• Define communications and engagement plans; develop supporting materials
• Monitor and report on business readiness across markets
• Conduct learning needs assessments and define the ODCP learning strategy
• Design learning curricula and training plans aligned to deployment waves and market requirements
• Coordinate with internal learning teams for content development, review, and localization
• Develop limited enablement materials (job aids, quick reference guides, supplemental support)
• Partner with program and market leads to track readiness, risks, and adoption progress
• Provide regular updates, insights, and risk escalations to program leadership
• Support deployment planning and cutover readiness for in scope markets

Who You Are:

• 10-12+ years of experience in Organizational Change Management, Learning Strategy, or related transformation roles
• Senior level practitioner with deep experience supporting enterprise scale transformation programs
• Experience leading change and training work for large, integrated technology or planning transformations across multiple markets
• Proven ability to operate independently, influence senior stakeholders, and deliver within complex, matrixed environments
• Comfortable embedding within an existing transformation team and aligning with related initiatives
• Required experience in Change Management and training strategy.

Total Rewards:

We proudly offer competitive compensation, and a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self-managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.