Project Officer

Title: Project Officer

Location: Australia

Job Description:

Project Officer | Strata building bond and Inspections team

Grade: Clerk Grade 7/8

Duration: Temporary opportunity - 1 July 2026 - 31 March 2027

Location: Parramatta (Hybrid - Office attendance: two days/week)

Reference number

req51289

Occupation

Project Officer

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

$113,574 - $125,720 + Super

About the Building Commission NSW

The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality housing and meet the state's housing targets.

The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture of integrity and responsibility.

Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

We are seeking expressions of interest in a temporary role of Project Officer - Strata building bond and inspections scheme (SBBIS) within Building Commission NSW.

The Project Officer will assist and co-ordinate the review of current systems and procedures and suggest improvement. This role also provides services, information and assistance to customers on a wide range of escalated matters and deals with complex enquiries to facilitate outcomes in line with legislative requirements.

To be successful in this role you will:

• be responsible for supporting the SBBIS team

• review current systems and procedures

• provide services, information and assistance to customers on a wide range of escalated matters

• deal with complex enquiries to facilitate outcomes in line with legislative requirements

• be capable of prioritising competing priorities such as triaging communications, Strata Hub transactions and stakeholder engagement

• provide operational support to team members

• work with the leadership team assisting them to meet their deliverables

• ad hoc tasks as required.

What we need from you:

An up-to-date CV (no more than 5 pages) and a cover letter (no more than 2 pages) outlining how your skills and experience align to the position.

For role related queries please contact Melanie Schwerdt on melanie.schwerdt@customerservice.nsw.gov.au.

For recruitment related queries please contact Afrah on afrah.ahmedsaied@customerservice.nsw.gov.au

We look forward to receiving your applications and thank you for your interest in contributing to our team.

Salary Grade 0708, with the base salary for this role starting at $113574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Afrah Ahmed Saied via afrah.ahmedsaied@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact afrah.ahmedsaied@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process

Application contact details

If you have questions or would like to learn more about this role, please reach out to the contact below:

ContactAfrah Ahmed SaiedContact emailafrah.ahmedsaied@customerservice.nsw.gov.auApplication close date13 May 2026 at 10:00am