Infrastructure Systems Administrator

Infrastructure Systems Administrator

Location: Harrisburg United States

4158

Other

Hourly

Job Description:

Overview

GDC IT Solutions is currently seeking an Infrastructure Systems Administrator to support the Pennsylvania State Police (PSP) at their Department Headquarters. This role is primarily remote with occasional on-site support as needed and focuses on enterprise Active Directory, server administration, and print services in a highly secure, mission-critical environment.

As an Infrastructure Systems Administrator, you will be responsible for serving as the technical expert and primary point of contact for Active Directory, file and print server management, and infrastructure services across PSP facilities, data centers, and disaster recovery environments. You will design, implement, and maintain enterprise standards while supporting end users, IT staff, and external vendors to ensure secure and efficient operations

Responsibilities

• Design, implement, and maintain enterprise Microsoft Active Directory environments, including domain controllers, Group Policy Objects, and security group standards.
• Serve as the agency lead for AD-related initiatives, including account provisioning, antivirus, and intrusion protection coordination.
• Administer user accounts via CUPSS, including creation, modification, suspension, and troubleshooting of accounts and security groups.
• Establish and enforce standards for infrastructure server operations, including file share and print server environments.
• Manage file and print servers, including permissions, storage allocation, data migration, and configuration compliance.
• Oversee printer infrastructure, including print queues, drivers, firmware updates, and printer management systems.
• Troubleshoot complex infrastructure, account, and printer-related issues across distributed environments.
• Act as liaison between internal teams, end users, and external vendors to resolve technical issues.
• Support disaster recovery and continuity of government (CoG) planning and execution.
• Maintain adherence to enterprise IT policies, service management processes, and security standards.
• Provide after-hours support as needed and respond to critical incidents.
• Contribute to documentation, knowledge management, and process improvement initiatives.

Minimum Qualifications

• Strong experience administering Microsoft Active Directory in an enterprise environment.
• Experience managing file and print servers, including permissions, storage, and troubleshooting.
• Knowledge of infrastructure services including domain controllers, Group Policy, and access control.
• Experience with user account provisioning and identity management tools (e.g., CUPSS or similar systems).
• Ability to troubleshoot complex technical issues across servers, user accounts, and networked devices.
• Understanding of IT security principles, policies, and compliance requirements.
• Ability to work independently with minimal supervision and manage multiple priorities effectively.
• Strong communication skills with the ability to collaborate across technical and non-technical teams.
• Willingness and ability to pass background checks, including CJIS compliance requirements.
• Experience supporting law enforcement or government IT environments.
• Familiarity with disaster recovery planning and continuity of operations (CoG).
• Experience managing enterprise printer environments and print management tools.
• Knowledge of antivirus and intrusion detection/prevention systems.
• Experience working in distributed environments supporting multiple sites and data centers.
• Familiarity with service management and knowledge management frameworks (e.g., ITIL).
• Experience with data recovery tools such as Shadow Copy and backup systems.
• Experience creating technical documentation, standards, and procedures.

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

• Cutting Edge Technology and Innovation
• Career Growth Opportunities
• Employee-Centric Environment
• Comprehensive Benefits Package
• Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.