Academic Program Specialist

Title: Academic Program Specialist

Location: Los Angeles United States

time type

Full time

job requisition id

REQ20172858

Job Description:

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university a great place to work.  

 

The USC Dana and David Dornsife College of Letters, Arts and Sciences is seeking an Academic Program Specialist in the Academic Service Hub. The largest and oldest of the USC schools, USC Dornsife functions as the academic core of the university, offering courses and advancing knowledge across the humanities, social sciences and natural sciences.

 

Based on a divisional framework, Academic Services Hubs will provide staff support to approximately 35 departments across Dornsife. Each hub will serve one division and the number of departments per division varies. The mission of the Dornsife Academic Service Hubs is to provide optimal, localized support to academic departments by providing specialized services that foster the academic, instructional, and research-driven engagement of faculty, staff and students in the Dornsife community.

 

Responsibilities:

The Academic Program Specialist in the Humanities will manage department activities within the hub, which may include but will not be limited to the following:

• Department Course Support and Registration (D-clearances, prerequisite waivers)
• Academic Event Coordination and Planning
• Department Approval for Special Requests & Petitions (course substitutions)
• Data Input
• Support with Student Academic Progress

 

Preferred Qualifications:

• Experience in higher education, specifically working with academic departments
• Strong communication and interpersonal skills
• Excellent organizational and time management skills

 

Hourly range:

The hourly rate range for this position is $28.88 - $32.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

 

This position is on-campus/hybrid will be depending on the role.

 

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

 

Required Documents and Additional Information:

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.

Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education Minimum Experience: 2 years. Combined experience/education as substitute for minimum experience Minimum Field of Expertise: Experience in higher education and/or customer service. Excellent interpersonal, oral, and written communication skills for interacting with both domestic and international stakeholders. Demonstrated attention to detail. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.