About SupportYourApp

SupportYourApp, founded in 2010 and headquartered in Wilmington, Delaware, is a global support-as-a-service company delivering outsourced customer, technical, and back-office services to innovative tech businesses across fintech, SaaS, ecommerce, and more. With a multilingual team operating in over 30 countries, the company has supported clients like MacPaw, Glovo, Calm, and Mastercard, offering secure, 24/7 omnichannel support in 60+ languages. SupportYourApp has been recognized with awards such as the European Customer Centricity Award, UpCity Excellence honors, Gold Stevie recognition for great employers, and the 2024 Excellence in Customer Service Award, and holds certifications including ISO, PCI-DSS, GDPR, and HIPAA compliance. According to the team, SupportYourApp emphasizes a mission-driven, collaborative, and empathetic culture where support is a lifestyle. The company looks for self-motivated, multilingual individuals who excel in communication, judgment, and building client relationships. Employees benefit from a flexible and remote-friendly environment, structured onboarding, ongoing mentorship, and global career growth opportunities across roles from support consultant to leadership. The organization also fosters staff well-being through active listening training, burnout prevention practices, and professional development journeys shared by team leaders, highlighting a supportive atmosphere that values personal growth. With its commitment to quality service, human-centered culture, and industry excellence, SupportYourApp strives to offer a vibrant workplace for professionals passionate about elevating customer experience.