Talent Operations

Title: Talent Operations

Location: United States

Location

United States; Canada; New York; San Francisco

Employment Type

Full time

Location Type

Remote

Department

OperationsTalent

Job Description:

This role is remote, so it can be executed globally. If you prefer, you can work from our offices in New York, London and Warsaw.

About ElevenLabs

At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.

We launched in January 2023 and have since reached over 1 million users globally and have partnered with the world's biggest names (see customer stories). We closed our Series-C funding at a 3.3B valuation at the beginning of this year and are backed by the leading names in tech and AI (a16z, ICONIQ, NEA, Sequoia, NFDG, Salesforce, and many others).

We are at an exciting phase of our growth and innovation and are looking for ambitious people to help us further push the boundaries of voice AI. This is a rare chance to be an early member of a company on the rise. If this excites you, we want to meet you!

Who we are

A global team of passionate and innovative individuals united by curiosity and a shared goal: to be the first choice for AI audio solutions. Together, we are shaping a new technology and market from the ground up. We innovate quickly and take pride in getting things right, from the big picture initiatives to the details that keep us moving smoothly every day. We work with high autonomy and accountability where the best idea wins at any time and from anyone.

About the role

As a key member of the Talent team at ElevenLabs, you'll play a vital part in our hiring strategy and execution. This is a unique opportunity to build and power the engine of ElevenLabs through hyperscaling headcount, while ensuring our tooling and processes are efficient and scalable. You will be a key strategic partner in implementing tooling, managing cross-functional stakeholders, building metrics and dashboards, and creative problem solving to unblock hiring and hiring managers in their day to day operations. You'll collaborate with the team to optimize workflows, analyze team progress towards KPIs, and identify and execute work towards scalable growth.

This is a high autonomy, high impact, and high growth role. We care more about your potential than your past: if you don't specifically have a background in Talent but you do have incredible grit, passion, intellectual horsepower, and creative problem solving skills - we want to hear from you.

You'll partner closely with recruiters and hiring managers to deliver a world-class candidate and stakeholder experience. Specifically, you will:

• Lead and improve our self-serve hiring processes - working directly with hiring managers, guiding them through our tools, and ensuring workflows are efficient and consistent.

• Become an expert in the workflows of recruiting: interview scheduling, coordination, stakeholder management, etc, and be responsible for taking them to the next level.

• Be the go-to expert in our Applicant Tracking System (Ashby), using it to streamline operations and improve how we track and use hiring data.

• Ensure a seamless candidate experience: support recruiters in scheduling and recruiter coordination.

• Build and maintain insightful reports to surface bottlenecks and highlight opportunities to optimize our hiring funnel.

• Provide coaching and guidance to hiring managers on best practices for recruitment, interviewing, and talent assessment.

Who you are

We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You'll strive with us if you:

• Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.

• Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.

• Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.

• Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.

• Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.

What you bring

We're looking for someone who thrives in a fast-paced, detail-oriented environment and is passionate about making talent operations run like a well-oiled machine.

• Top-notch project management and organizational skills, and the ability to manage multiple moving parts across teams with ease.

• Aptitude for quickly onboarding and mastering software in our Talent tech stack. Past experience with data, building metrics dashboards, and working with Ashby is a plus.

• Strong stakeholder management experience - you know how to build trust and collaborate with cross-functional leaders.

• A process-driven mindset; ideally with experience in creating, improving, or automating workflows.

• Solid operational experience - bonus points if you've worked in a Talent Ops role before.

If you enjoy working in a fast-paced environment, making data-driven decisions, and driving business impact, this could be a great fit!

What we offer

• High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)

• Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.

• Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.

#LI-Remote