Senior Quality Automation Engineer

Title: Senior Quality Automation Engineer

Job Description:

Location: Worldwide (Remote/Hybrid)

Reports to: TBD

About CINC Systems

CINC Systems is the leading provider of accounting and management software for the community association management industry. Our platform supports tens of thousands of associations and millions of homes in a highly reliable, multi-tenant SaaS environment.

We believe quality is a system property, not a role or a phase. As we modernize our platform and introduce AI-native capabilities, the Senior Quality Automation Engineer plays a critical role in embedding quality into design, development, and delivery from the start.

About the Role

The Senior Quality Automation Engineer is a hands-on engineer responsible for designing and building automated quality systems that scale with our architecture and teams. This role partners closely with product engineers, platform teams, and product managers to ensure that quality is built into the software lifecycle through strong engineering practices, fast feedback loops, and thoughtful automation.

This is not a manual testing role. It is a software engineering role focused on testability, reliability, and continuous learning.

Key Responsibilities

· Design, build, and maintain automated test frameworks across APIs, services, and user interfaces

· Embed quality practices early by partnering with engineers during design and implementation

· Champion shift-left testing and test-driven development practices

· Build test strategies aligned to microservices, event-driven systems, and distributed architectures

· Develop automated tests for functional, integration, performance, and reliability scenarios

· Ensure test coverage supports rapid delivery without creating brittle or slow pipelines

· Partner with CI/CD teams to integrate automated testing into continuous delivery workflows

· Improve observability and diagnostics to support faster defect detection and resolution

· Collaborate with engineers to improve system testability, resilience, and design clarity

· Contribute to defining quality standards and patterns used across teams

· Mentor other engineers on quality engineering and testing practices

Qualifications

Technical Expertise

· 7+ years of experience in software engineering, test automation, or SDET roles

· Strong programming skills in one or more modern languages

· Experience designing and maintaining automated test frameworks

· Solid understanding of API testing, service-level testing, and distributed systems

· Experience testing event-driven and asynchronous systems

· Familiarity with CI/CD pipelines and automated quality gates

· Experience working with relational databases and validating data integrity

· Exposure to cloud-native systems and SaaS architectures

Engineering and Collaboration

· Strong understanding of software design principles and system architecture

· Ability to collaborate closely with product engineers as a peer

· Excellent communication skills and ability to explain quality trade-offs clearly

· Structured thinker with strong debugging and problem-solving skills

· Comfortable working across teams in a fast-moving environment

Mindset and Values

· Believes quality is built in, not inspected in

· Builder mindset with a passion for automation and systems thinking

· Customer-aware, understanding how failures impact real users

· Learning-first attitude, continuously improving tools and techniques

· Calm under pressure and disciplined in incident response

· Values teamwork, transparency, and shared ownership

What Success Looks Like

· Quality issues are detected early and addressed quickly

· Automated tests provide fast, reliable feedback without slowing delivery

· Engineers proactively design for testability and reliability

· CI/CD pipelines support frequent, safe releases

· The Senior SDET is recognized as a trusted engineering partner and quality leader

CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.