IT Support and Compliance Analyst

IT Support and Compliance Analyst

Remote US

We’re a mission-driven team committed to health equity and innovation in community-based care. You’ll thrive here if you’re eager to take initiative, value autonomy, and enjoy building structure where none exists. Join us to build scalable, human-centered technology that empowers frontline workers and improves lives across the U.S.

About the role

Pear Suite is looking for a detail-oriented IT & Security Analyst to support our IT security and compliance efforts on a part-time basis (approx. 20 hrs/week). This is a tactical, hands-on role,  you'll work closely with our CTO to keep our systems secure, our access controls tight, and our operations audit-ready.

This is a great opportunity for someone building their career in IT security and compliance who wants deep, practical exposure to HIPAA, HITRUST, and SOC 2 in a fast-moving healthcare SaaS startup, or someone towards the end of the career looking to stay active it the workforce on a part-time basis.

What you'll do

Security & Compliance

• Support maintenance of HITRUST, HIPAA, and SOC 2 compliance tasks under CTO guidance
• Help draft and update internal policies and security documentation
• Conduct annual risk assessments and evidence gathering for third-party audits
• Monitor security practices and incidents, and drive mitigation efforts

Internal IT Support

• Execute employee onboarding and offboarding checklists (system access, device setup, deprovisioning)
• Manage internal tools, access controls, device management, and vendor reviews
• Support device management and assist with vendor review documentation
• Help maintain GCP infrastructure compliance documentation alongside the CTO
• Support incident response and change management proceduresDescribe the specific responsibilities and job functions of the role

Qualifications

• At least 3-5 years of experience in IT support, security, compliance, or a related role
• MUST have SOC2 and HiTrust audit experience
• Experience with audits, security assessments, or vendor risk program
• Experience managing access controls, SaaS tools, or device setup/offboarding
• Self-starter with excellent time management, comfortable operating independently in a fast-paced, ambiguous environment
• Adaptable and resourceful, willing to wear multiple hats and take ownership across domains
• Proactive problem-solver with a bias for action and continuous improvement

Nice to Have

• Experience in a healthcare or B2B SaaS environment
• Familiarity with GCP, Vanta, or similar security and compliance automation tools
• Experience with MDM or device management tools
• Exposure to vendor risk management or third-party security reviews

Compensation

• The salary range for this role is $45-$50 per hour.