Enterprise Architect, Digital

Enterprise Architect (Digital)

Location: Australia

Job Description:Full-Time (35hpw) Permanent Opportunity  

• Salary Range $162,296 - $195,248 + super
• Sydney City, Parramatta or Gosford with hybrid working arrangements  

If you’re motivated by scale, complexity, and the opportunity to shape meaningful digital outcomes, we’d love to hear from you! 

 Why join Service NSW? 

You’ll be part of an organisation that: 

Delivers services that genuinely impact millions of people  Invests in modern technology, ways of working and professional growth  Supports flexible, hybrid working and inclusive practices  Values collaboration, purpose and continuous improvement 

Essential Requirements 

To be considered for roles in the NSW public sector, applicants must:    Be NSW residents or in the process of relocating to NSW    Hold appropriate working rights for the type of employment offered - Fixed Term roles require valid work rights for the full duration of the role   

To be successful in the role you will demonstrate 

Adaptable and influential leader who brings deep expertise in product‑led engineering and thrives in continuously evolving environments.  A strategic technology leader with a proven track record in digital enterprise architecture, solution design, and building alignment.  Deep expertise in software engineering, digital enterprise systems, have worked across all architecture domains, with a strong understanding of cloud technologies and AI design and architecture beyond prompt engineering.  Experience in technology selection, options analysis, vendor and contract management.  A champion of combining design thinking, agile, and continuous delivery practices to form architecture that encourage a culture of rapid, iterative delivery.   Skilled facilitator who leads through influence rather than authority, adept at identifying system interdependencies while balancing competing priorities.  Passionate about creating customer-focused architectural outcomes and can navigate competing needs and expectations of stakeholders.  Outstanding communicator, able to translate complex technical concepts for both technical and non‑technical audiences.  Commercially astute, with a clear understanding of the financial implications and trade‑offs of architectural decisions.  You thrive in complex, multi-agency environments, influencing senior stakeholders and aligning diverse teams towards a common vision.  TOGAF certification preferred not essential 

• Lead cross‑functional architecture forums and working groups to uplift capability and drive continuous improvement 
• Provide trusted architectural advice, helping stakeholders navigate trade‑offs between risk, cost, compliance, performance and delivery timelines 
• Monitor emerging technologies and public‑sector trends, recommending innovations that improve service delivery, resilience and value for money 

Shape the future of digital services for NSW 

Service NSW is making it easier for people and businesses across NSW to access government services. Since launching in July 2013, the Digital Services division has successfully transformed and streamlined NSW Government service delivery with cutting edge digital solutions and an award-winning culture of passion and teamwork. 

About the team 

You will be joining our recently formed Enterprise Architecture team, working alongside domain experts who excel in designing digital technologies and platforms; together we are leading the way with a modern practice using a product based operating model and methodologies, evolutionary architecture and a human-centred design approach to ensure the customer is at the core of our architecture and everything we do.   

About the role 

You'll be a key player in mapping business objectives to technical capabilities and ensuring architectural product design and solution architecture aligns with organisational strategy. This is a unique opportunity to influence the future digital landscape of Service NSW while fostering alignment and community across dispersed architecture, engineering and product practitioners. 

You will work with senior leaders across the organisation as well as product, engineering, data, technology platforms, security, and customer experience practitioners to drive architecture excellence. 

Key responsibilities 

Shape enterprise and digital architecture to support customer needs, government priorities, strategic programs and whole‑of‑organisation outcomes  Translate complex business needs into clear, scalable and secure architectural direction for product and platform teams  Partner with senior leaders, product management, service designers and engineers to guide effective solution design and technology decisions  Define, maintain and promote enterprise architecture principles, standards and patterns aligned to government frameworks and policies  Develop enterprise and domain architecture roadmaps that balance long‑term capability uplift with program and delivery commitments  Design modular, reusable architecture frameworks across cloud, platforms, data, AI and digital services  Review and assure solution designs to ensure alignment with architecture standards, cyber security, privacy and regulatory requirements