Director of Quality - Federal

Title: Director of Quality - Federal

Location: Dallas, Texas, United States

Capabilities Project Management

Office Setup Hybrid

Job ID #37110

Job Description:

Market National Security & Defense

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

The Director of Quality serves as the Federal unit's Quality Director, ensuring consistent, high‑quality delivery from opportunity through closeout. The role drives the implementation of the Business Management System (BMS); leads audits, milestone reviews, and corrective actions; and partners with regional quality leads and Technical Practice Directors.

Core responsibilities include:

• Drive a proactive culture of quality rooted in Jacobs core value "We do things right".
• Promote a focus on technical excellence ("We challenge the accepted"), continuous improvement ("We aim higher") and inspiring our technical teams to take pride and accountability for our work ("We live inclusion").
• Promote the continual enhancement and consistent application of Jacobs' quality management program
• Engage with clients, principals, and portfolio leads on client reviews and feedback
• Work closely with sales teams on pursuits to describe and document our quality ethos
• Proactively manage CPARS and PPQs by tracking performance, identifying areas for improvement, and educate our teams on best practices to drive alignment with clients on expectations and documentation of performance.
• Support project teams in resolving quality-related issues and implementing corrective actions.
• Advise the Executive Director of Operations, and Directors of Operations, on quality program management execution. This includes, but is not limited to, analysis of quality feedback from clients, recommendations on corrective and improvement actions, and overall assessment and monitoring of the total quality effort.
• Engage and work with regional quality leads to provide a consistent framework for application of the quality program across all clients and programs; these Quality Managers may report into the position or may report to the operational leadership and therefore leadership of team may be by influence
• Monitor design project execution to ensure/improve Quality and Consistency, making recommendations to leadership of actions required to achieve business goals and objectives.
• Develop and maintain the master schedule for Quality Review in coordination with Project Services and the Quality Managers. Oversee and engage in Executive Design Reviews, 30% Design Reviews, Interdisciplinary Coordination Reviews and Independent Technical Reviews
• Implement Jacobs' Business Management System (BMS) policies and procedures. Working with the Operations Team, the Director will take ownership of the following activities:
• CPARS Management.
• Internal Project Quality Audits.
• Assist the Principals (Managers of Projects) in conducting Client Satisfaction Feedback (CSF).
• Ensure PMs are completing Project Roadmaps and conducting Client Expectation Feedback (CEFs).
• Ensure PMs are meeting the requirements of the Jacobs "Value+" and "Sustainability+" Project initiatives.

Here's what you'll need

• United States Citizenship.
• Bachelors Degree in Engineering or Architecture.
• Professional Registration (P.E.) or Registered Architect (RA).
• Minimum of 15 years' experience as a Project Manager for multiple design and/or construction projects and project types under IDIQ or single-project contracts with a concentration on Federal or other Government Clients.

Posted Salary Range: Minimum

175,000.00

Posted Salary Range: Upper

270,000.00

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $175,000.00 to $270,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.