Director, Data and Intelligence - Legal

Director, Data and Intelligence - Legal

Job Description:

• Location: Sydney-based role, open to other locations like Melbourne and Gold Coast.
• On-site Requirement: 2-3 days per week in the office
• Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

As Director, Data & Intelligence - Legal, you'll support the strategy, execution and evolution of data, analytics and intelligence capabilities across some of the bank's most important functions. You will partner with Legal leaders and subject-matter experts to ensure data is trusted, accessible and transformed into insights that drive better outcomes that deliver high-value opportunities that improve legal service delivery, productivity, decision-making and control. 

Additionally, you'll lead the design and delivery of secure, scalable and production-ready solutions, including GenAI, retrieval, agents, workflow automation, APIs and system integrations. You will provide technical leadership across the full solution lifecycle while remaining hands-on when required to build, productionise and troubleshoot solutions. 

You will ensure all data, automation and AI solutions comply with enterprise security, privacy, Responsible AI, risk and governance requirements. By partnering across Legal, DDAI, Technology, Data, Architecture, Security and Risk, you will drive measurable value, strengthen controls and support the safe, scalable reuse of enterprise capabilities.

What do I need?

• Extensive experience across Legal, Legal Operations, Legal Technology, data, AI or technology-enabled transformation in large, complex organisations. 
• Strong understanding of Legal operating environments, workflows, service delivery and information risks, including confidentiality, privilege, privacy and records management. 
• Proven ability to partner with senior Legal leaders, lawyers and subject-matter experts to translate Legal priorities into practical technology solutions. 
• End-to-end delivery experience across data, AI, workflow automation and knowledge management solutions. 
• Strong technical capability in modern data platforms, data engineering, SQL, Python, APIs, backend services and system integration. 
• Practical experience delivering production-ready GenAI and LLM solutions, including RAG, agents, embeddings, vector stores, orchestration and grounding. 
• Strong technical leadership, stakeholder influence and commercial judgement, supported by expertise in Responsible AI, security, governance, CI/CD, testing and monitoring.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: 

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! 
• Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help you grow your career within the bank. 
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the Diversity, sustainability and flexibility section.

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