Creative Program Manager

Title: Creative Program Manager

Location: New York, NY, United States

Job Description:

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

The Creative Program Manager will be the central coordination point between Ripple's Brand Design Team, Events Team, and design agencies; managing the end-to-end execution of all physical and digital design assets for sponsored and hosted events, including our flagship annual event, Swell.

Reporting to the Director, Marketing Strategy and Operations, this role sits within a centralized project management organization within the Brand Marketing & Design team and is directly responsible for ensuring all event design deliverables—from booth architecture and signage to collateral and premium swag—are executed on-brand, on-time, within budget, and to the highest quality standards globally. This is an ideal role for an experienced manager who thrives in a fast-paced environment, is passionate about brand execution, and excels at stakeholder and vendor management.

WHAT YOU’LL DO:

• Develop, maintain, and communicate a unified design production calendar and roadmap for an estimated 10-15 sponsored global events and the Swell annual conference (1,500+).
• Define project scopes, set critical path milestones, and manage complex interdependencies between the Design Team (Visual, Web, Media), the Events Team, external agencies, and internal stakeholders (Executive, Marketing, Comms).
• Champion and enforce efficient project management processes, leveraging tools like Asana and the Google suite to standardize event design workflows across the organization.

• Own and consolidate feedback across the creative review process, Marketing, Legal, and Executive reviewers, and enforce clear decision rights to keep timelines intact.
• Proactively identify, communicate, and resolve bottlenecks related to creative capacity, content handoffs, budget constraints, or vendor capabilities.

• Directly manage and track the budget for all event management, design production, and fabrication.
• Serve as the primary point of contact for external production and fabrication agencies. Manage RFPs, negotiate SOWs, and hold vendors accountable for quality and delivery against established deadlines.
• Partner with the Design Operations lead to help forecast design resource needs based on the events calendar.

WHAT YOU'LL BRING: 

• 6+ years of dedicated project/program management experience, preferably within a fast-paced technology company, creative agency, or large-scale event production environment.
• Proven track record of managing creative production for physical environments (trade show booths, conference signage) and print collateral.
• Expert knowledge of project management methodologies (e.g., Agile, Waterfall) and proficiency with project management tools.
• Exceptional communication skills with the ability to influence and align diverse stakeholders at multiple levels (Brand Design, Marketing, Legal, Executive).
• Direct experience managing production budgets, negotiating contracts, and leading vendor relationships.
• Familiarity with design methodology, processes, and design collaboration tools (Figma)
• Experience in the web3, finance, or tech industries is a plus.

For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. 

NY Annual Base Salary Range

$132,000—$165,000 USD

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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