Associate Director, Donor Relations

Title: Associate Director, Donor Relations

Location: Somerville, MA, USA

Job Description:

Full time

job requisition id

RQ4073220

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
 

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule.

To Apply:
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.

JOB SUMMARY & ESSENTIAL FUNCTIONS

The Associate Director, Donor Relations, works closely with colleagues across the MGB Development Office and the Mass General Brigham to effectively and efficiently implement the naming and funding opportunities program (people, places, programs). The Associate Director reports to the Director, overseeing the naming and funding opportunities program.

Essential Functions (Key Roles & Responsibilities)

• Manage a team of professionals; identify, develop, and retain the next generation of leaders within the department:
o Develop timely and tailored performance reviews for direct reports;
o Maintain up-to-date job descriptions and recruit new staff;
o Provide mentoring, coaching, and career advice to staff, as appropriate;
o Serve as an ardent and visible advocate for the team and as a key partner in fundraising efforts, building strong relationships with Development and hospital colleagues.
• Collaborate with the Senior Director and Director on MGB integration efforts to create new naming and funding level guidelines and processes.
• Play an integral role in the management of naming and funding opportunities, including programs and initiatives, endowed and current-use funds (e.g., endowed chairs, professorships, etc.), clinics and centers, and a primary focus on physical spaces (i.e., capital).
• Participate in strategic planning for the development of naming opportunities, including those associated with the three new Mass General Brigham Institutes, and spaces affected by renovation or new construction projects across both MGB campuses.
• Identify, define, and categorize legacy and new capital opportunity opportunities, including working closely with leadership on pricing approvals; work closely with the MGB Facilities and Real Estate teams on matters relating to capital projects, donor-named space renovations and relocations, and signage.
• Oversee the development, installation, maintenance, and inventory of plaques and signage to ensure donors feel recognized and appreciated; collaborate with Operations to process signage-related invoices.
• Participate in planning for stewardship and recognition activities for capital donors.
• Collaborate with fundraising colleagues on proposals and with Donor Relations colleagues on accompanying materials for new gifts; enhance existing collateral and develop innovative new content to help increase and convey the overall impact of programmatic and capital giving.
• Collaborate with the Development Events staff on celebrations for new space dedications, and other events as needed.
• Ensure that all applicable data is entered into the Atlas CRM database; develop quality assurance reports and collaborate with the IS team and other stakeholders to identify and prioritize donor data reporting needs.

Qualifications

Bachelor’s degree required and 5-7 years of related experience. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Strong project management experience and organizational skills; an ability to balance multiple priorities with competing due dates while maintaining a strategic vision for individual work;
• Strong commitment to customer service, exceptional quality standards, and adopting best practices and efficiencies;
• A collaborative approach to setting priorities and managing expectations, staying flexible with navigating change, and being open to new ideas;
• Excellent interpersonal skills and the ability to work collaboratively, effectively, and politely with diverse audiences and stakeholders;
• Ability to analyze systems and to identify and propose effective process improvements to stewardship operations;
• Strong written and verbal skills;
• Creative, honest, and considerate, with a high level of energy and enthusiasm; 
• Proficient in Blackbaud CRM or experience with other sophisticated relationship management database(s)/CRM;
• Strong command of Microsoft Office applications.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.