Working Remotely

The company was started as such.

Being remote happened organically for us, but we formalized it into our core values. We wanted our team to know that we were going to…

Our earlier years had one office, in addition to a remote team. But eventually the office became irrelevant and, if anything, a way to make…

This all comes down to hiring. It’s critical to hire like-minded folks who genuinely want to work together. For us, we have way too much…

Absolutely, but it probably takes more time. The “watercooler” conversations might have to happen in a chat room, and company-related extracurricular discussions and the like…

This takes intention and effort because it is easy to let the days roll by focused on projects and milestones. The team should have a…

I think adopting Slack has been the biggest improvement to our remote culture. It’s a lot more informal than Asana which lets us have more…

We encourage people to bring their whole selves to their work. We have channels in Slack for people to share their love of games, literature,…

We have Slack channels dedicated to all sorts of interests, from fitness to cooking to travel. Our teams meet anywhere from daily to weekly by…

First, make sure you have the type of people who can actually get work done at home (and thrive in that environment).  It came naturally…

Create a culture where folks track all of their time. I believe that it keeps people focused on delivering value and also helps you see…

Trust your recruitment process and your employees. Set goals for your employees to reach, but give them flexibility in how they reach them.

Certainly, communication is vital. When you’re in the same office together, you have more natural, unplanned meetings and from those come some of the best…

The biggest challenge of a remote team has been building team camaraderie. When we have a company-wide success, like closing a big sale or hitting…

In a word, “scale”. As the company grows the challenge of maintaining relationships grows as well. Since success in business is highly dependent on successful…

We utilize email, web-and-tele-conferencing, chat, and of course, telephones.  Group chats that can be archived for future reference are very effective in many cases.

We have different levels of communication. For anything that needs to be written at length, we use standard email or we ping each other on…

Weekly phone calls, daily status reports from the technical employees, Slack

We’ve definitely made communication a bigger focus. It’s not necessarily going to happen organically, so it needs to be somebody’s job to ensure that communication…

As software tools have evolved, we’ve reached for solutions that boost transparency and real-time collaboration.

As Trello has grown, we’ve had to implement various other communication tools. For example, we have a weekly “Company Overview” board, where we update projects…

We are very conscious of the times that different teammates work and ask them to include it in their Slack profile so that everyone can…

We offer some flexibility in work schedules so that team members can have somewhat of a normal schedule, but we also require work hours to…

We work in EST/CST business hours for the most part. Certain roles that are not client facing have more flexibility, but we still require at…