Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

VIPKID

It was planned with the release of the VIPKID app. Our founders realized that recruiting teachers to come to China was a challenge. Setting up…

Greenback Expat Tax Services

Greenback has been 100% remote since the beginning. We have learned so much over the years about how to manage a remote workforce and feel…

TeamSnap

It was entirely organic. The biggest challenge as we’ve grown has been not letting the trappings of traditional office policies creep in. For instance, once…

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Can a remote-friendly company have a healthy culture?

Time Doctor

Of course! A few things that we do is have team retreats to get together where we all meet in person. This helps bring a…

Goodway Group

Absolutely. In fact, in order to have a successful remote force, it’s vital to have a healthy company culture to keep employees inspired and working…

StudySoup

I feel like we have a very healthy company culture, and we’re constantly working to make it better. We do little things sometimes like spend…

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How do you nurture your company’s culture in a remote work environment?

Buffer

We talk about our company culture frequently and make sure everyone knows that their voice is valued in each discussion about continuing to create culture.…

Formstack

Having fun is a really essential part of the Formstack culture. We rely pretty heavily on weekly team meetings, fun IM chats and, of course,…

1Password

We encourage people to bring their whole selves to their work. We have channels in Slack for people to share their love of games, literature,…

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What advice would you give to a team considering to go remote?

AirTreks

First, we’ve learned that a company that works 100 percent remotely is probably easier to navigate than a company that works partially remotely. We don’t have to create…

Ushahidi

The most important keys to successful remote work are: Building trust between employees. Creating really good systems for accountability, as you won’t have the benefit of…

Simple [A]

When introducing any change as significant as distributing operations, we recommend defining discrete steps and rolling out any change in iterative phases that adapt based…

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What challenges have you encountered building a remote team?

Codebusters, Inc.

Not being able to fully rely on people holding themselves responsible for their work goals and deadlines. Micro-management is always a pending threat with new…

LiquidSpace

It can sometimes be difficult to accommodate for varying time zones and work schedules within the company. Lots of our employees work as they travel,…

Dell

There were several challenges we encountered that led us to make accommodations early on in the development of the program: Overall adoption of the practice…

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What are the most effective tools for remote team communication?

Inpsyde GmbH

We primarily use Slack, Telephone Conferences and JIRA.

Go Fish Digital

We use several tools to maintain constant communication throughout the day.  Sqwiggle is our on-demand video platform, Attentiv.com offers us a constant stream to communicate…

Appirio

We love Google for Work! Google Hangouts are a great way to connect face to face with teammates on a video call or to quickly reach…

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What has changed about how your remote team operates?

Appen

We’ve grown at such a rapid pace that adapting and scaling has become second nature. Because we are now spread so widely across the globe,…

GitHub, Inc.

The most noticeable change for me has been the size of the company and the effect that has on team (and inter-team) dynamics. When I…

ThirdPath Institute

We used to have employees who worked in different states, but over time we have found it valuable to live close enough to each other…

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How does your team address different time zone challenges?

Omni Interactions

We make sure everyone coming on board understands the different time zones. We work together to identify when the majority of workers are available and…

Must Have Menus

Being in different time zones is an absolute advantage for MustHaveMenus. Most of our engineers are nine hours ahead of the rest of the team.…

AnswerFirst

Currently, all of our remote employees are in the same time zone. We are a 24/7 operation so we do encounter scheduling conflicts with our…

See all 14 answers