Managing Remotely

We have clear, written guidance for our team members with regard to how quickly and thoroughly they need to respond to prospective business clients and…

There is no hard and fast rule, but as a general rule of thumb, the quicker the better. Because we are a startup company, things…

We have general guidelines for communication and signaling within our distributed team, but we anchor a lot of communication around daily and weekly synchronous rhythms,…

Yes – see my blog where I wrote the definitive guide to planning an offsite. 

Airbnb works great and really strengthens the team. Understand any dietary restrictions and assist in any way possible getting your team from their house to…

Yes we sure do! Jungle Camps twice yearly. It is a great way to meet, work, and grow together. It is also a time when…

Not yet. Skype and Google hangouts are what we use.

We don’t require it, but we do have hubs of team members in New York and Florida, and try to get together and cowork as…

We were meeting together about once or twice a month in person.  Now we will probably shoot for about twice a year to get everyone…

How do businesses measure productivity of co-located workers? By how busy they appear to be when you walk by? By whether they enter the office…

1Password was founded by software developers, so we use a variety of tools to track objectives, milestones, and the resolution of technical issues. Our support…

Work is seen by the team. We notice output and their work speaks for itself. We all contribute in everything we can besides our regular…

Clear requirements and expectations starting from the job description, the interview and the trial terms. A measurable process monitoring KPIs both on a technical level,…

Communication – In the absence of face-to-face conversations, communicating thoroughly, effectively and with respect is the key to working well remotely. Trust – We have…

Communication is one of the biggest ones for us. One of our values is “Communicate with clarity” and it’s vital in having a successful relationship…

The biggest challenge is to find people who will fit into our culture and are ready to work hard for a great cause.  

Ensuring a consistent company culture and keeping everyone feeling connected.

Finding the balance between asynchronous and synchronous communication. It is tempting to try to do everything possible with asynchronous communication (e.g. email, etc.) but there…

We connect virtual assistants (VAs) with other VAs to provide training, integrate VAs in team environments, offer performance feedback, monitor workload and availability to take…

One of our company core values is to make meaningful relationships, and another is to own your own experience. This means everyone in the company…

At Goodway, we don’t treat our remote employees any differently than if they were in an office setting. They can’t be seen as exceptions or…

The only equipment needed to work remotely for Coalition Technologies is a reliable computer and Internet connection. The computer should have a webcam and audio for…

This is currently under discussion if we should begin allocating a stipend for laptops and such. Currently it is BYOD and we provide the apps.

They can choose their own hardware from the company or can bring their own device.

Take whatever time you need.  We’re a ROWE environment.  

In short, “take some”. We used to not track days off, but it resulted in some people (mostly US employees) not taking enough time off.…

We have an open time off policy, which translates to take the time off that you need. We ask each person to discuss time off…

I think my biggest fears are when we lose touch with someone. Every once in a while, someone will just “disappear” – they don’t answer…

My biggest fear is that I do not always know what employees feel. When I make an update, what do they think? Sure, they give…

My biggest fears were around not being able to manage work output, and not having clarity into someone’s projects. For the first 6 months this…